Simple Solutions Call Center is looking for a professional, upbeat, friendly individual for a work from home position. This position will involve receiving inbound calls from clients who would like to book home inspections and other home inspection related questions/inquiries.You will be working within a scheduling software that is online based, as well as using other platforms such as Google Hangouts, Google Drive, Gmail, Google Voice, and other online tools that are essential to the daily operations of the company.
This position is ideal for a person looking to supplement a family income. This is not a job where you will be able to work from home and care for your children at the same time.
Responsibilities and Duties
Your daily responsibilities will be to receive inbound calls for clients who would like to book home inspections, receive quotes for home inspections, and other home inspection related inquiries. You will make outbound calls regarding access to homes and information for appointments. Additionally, you will receive emails and SMS messages that will require action and/or a response. There are NO SALES CALLS in this position.
You must have the ability to multitask and thrive in a fast paced environment. Even though you are working from home, you are not working independently; you will be working with others and you must have the ability to work well in a team.
All of the platforms we use are online so you must have high speed internet and a desktop computer. See additional information below.
Qualifications and Skills
- 2 years telephone-based customer service experience
- Basic computer knowledge
- Professional, friendly attitude
- Excellent work ethic and reliability
- Attention to detail
- Must have a quiet home office
- Must have high speed internet
- Must have a desktop computer
- Must have two computer monitors
- Must have a USB headset with microphone
- Must be able to work up to 2 Saturdays a month
- Bilingual a major plus
Additional Information
- This is a 1099 contract position – taxes are not withheld from your pay
- No insurance is offered at this time
- For more information about 1099 positions, visit www.irs.gov and your state’s government website.
- Training is paid upon completion and after 30 scheduled days are worked.
Benefits
Bonuses are available for appointments booked during hours we are closed. Bonuses are given periodically for good performance and holidays. Room to advance.
Job Types: Full-time, Contract
Salary: $10.00 /hour
Experience:
- Working From Home: 1 year (Preferred)
- Call Center: 2 years (Preferred)
Language: