What to do when your job application email bounces

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We usually get comments on a number of job vacancies about delivery email addresses that are failing. We’ve made the warning before, never wait till the last day to apply for that job.

There are two types of email bounces — a soft bounce and a hard bounce. A soft bounce means that the email address is valid and was delivered to the recipients inbox, but it still bounced because the mailbox was full, the server was down, or the message was too large for the recipient’s inbox.

A hard bounce happens when the email is permanently rejected because the email address is invalid or the email addresses doesn’t exist.

However, if you get to become a victim of failing emails, you can try options below.

Visit the company website

Visit the company website and on the ‘contact us’ page, fill the form and inquire about the job vacancy you want to apply for. Inform them that their email address is invalid or emails sent to their address keep bouncing. Keep it short and straight to the point.

Call the company

Call them and let them know about the situation. This is one of the effective ways and will get you feedback immediately. Make sure you follow up when things haven’t changed even if you got a verbal confirmation.

Hand deliver your application

Though many companies are moving away from this method of submission, if the company is within reach and have this option, you can hand deliver your application. Ensure the job application documents are delivered to the right officer.

Apply online

Ask if there’s a link for you to fill the application and submit online
An alternative is to submit the application through an online system the company uses. If that option is available, then take your time and fill the application till completion and submit online. Most systems will also send you a confirmation about your job application.

Send an email without attachments

Most bounces are soft. That means the mail box of the recipient might be full or cannot accommodate the attachments of your email. With that, you can send an email with no attachments. The best way will be to link to your supporting documents in the email. Another alternative is to reduce the sizes of your documents.

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