The website administrator is accountable for managing and maintaining the website sales content and products. The role will focus on ensuring that products, services and deals are accurately merchandised and timeously made available for customers to be able to purchase online. This role will also serve as a support function for the online call centre regarding product and sales queries. The successful candidate will work in close collaboration with the Digital Sales, Terminals and Commercial Sales Teams.
You will be responsible for:
Updating Product listings and Pricing
Maintaining Product data integrity including website inventory management.
Timeously & accurately managing the deal cycle launch.
Updating the website with banners and images to tie in with promotions and launches.
Work closely with call centre partners to manage customer queries related to online, products, offerings and deals.
The ideal candidate will have:
Previous experience with website or ecommerce. Min 1 year.
Ability to work accurately under pressure.
Maintain an excellent level of service to the business and customers.
Excellent communication skills.
Matric
2 yearsof experience in website administration or similar.
Closing date for applications: 25 February 2020
The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.