JOB ADVERTISEMENT
Company
WDB Training Academy Trust
Job Title
WDB Training Academy Trust Operations Manager
Report To
Programme Manager
Location
Head Office
JOB PURPOSE
The training and development operations manager has the full responsibility over the portfolio of the training courses. The Manager will implement the new training programs, adjust the current courses in a close cooperation with the leadership team at all levels, she will conduct and supervise training and development programs for employees, plan, organise and direct a wide range of training activities. The training operations manager will conduct induction, safety sessions, and give the operations manager operational support, monitoring, reporting. She will help track and identify gaps and maintain records, and she will work with employees to improve their job skills, and implement the strategy.
KEY PERFORMANCE AREAS
Provide overall leadership and direction to create a sustainable and efficiently managed field operations
Execute approved policy and strategy
Manage the Human Resource including partnership engagements
Monitor the uptake of and appropriateness of the training materials and feedback
Identify training needs and training gaps in the organization
Provides inputs into the training strategy and the development of specific training developmental plans
Optimize the training portfolio as specialized targets courses are offered to managers and employees
Plans training courses, sessions and manages and monitors the assigned training budget
Manages a training portfolio with external vendors
Cooperates with the external training vendors and delivers tailored training programs
Oversees the quality of training delivered sessions by external vendors
Builds the internal network of trainers and organizes, supports and monitor regulator Train the trainer sessions
Monitors the best practice in the training area and introduces it in the organization
Evaluate the quality of training courses and implements improvements
Participates in meetings, and also training sessions to obtain information useful to training facility which integrates information into training program
Assess and manages the training needs of employee and guide them through the most appropriate training methods
Adapt the training materials towards e-learning
QUALIFICATIONS & EXPERIENCE
Bachelor Degree in Education or Social Science
Project Management Diploma
3-5 years working in a management position
Demonstrate work experience with marginalized communities and facilitating training with adults
Minimum 5-10 years’ work experience in community development work
Strong background and experience in developing and delivering professional training
Excellent computer skills and proficient in MS Word including digital media skills
Excellent communication skills both verbal and written
Experience in finance and cost saving mechanisms
Knowledge of government contract management and Knowledge and experience in organizational effectiveness and operations management implementing best practices.
Demonstrated leadership and vision in managing stakeholders and major projects or initiatives.
Excellent interpersonal skills and a collaborative/consultative management style
Budget development and oversight experience
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excels at operating in a fast pace, community environment
Ability to challenge and debate issues of importance to the organization
Uphold and guard the Vision, Mission, Objectives and values of both the WDB Trust and of the TAT
Travel extensively to the TAT Field Branches
Driven, organized and meticulous in their work with high capacity to work independently and also in team environment
Delegate responsibilities effectively
High comfort level working in a diverse environment
KNOWLEDGE,SKILLS AND COMPETENCIES
Curriculum development
Content development
Training delivery
Training assessment and evaluation
Quality Control
Mentoring and coaching
Monitoring
Reporting
Budget and costing
Management and supervisory skills
Strong team building skills
Decision making skills
Analytical and problem solving skills
Effective communication skills
Time management skills
Strong knowledge of training processes and procedures
Strong Facilitation skills
Excellent computer and social media skills
OTHER REQUIREMENTS
Will be required to travel to the TAT field branches Regions and work outside of normal working hours from time to time.
Experience in working with the SETAs for Accreditation of the Training Material
Experience in working in the NGO/Not-for-profit organisations
Applications
To apply please forward your CV’s to [email protected]
Subject line: Training Academy Trust Operations Manager Position
Closing date: 12 October 2020 at 12H00
If you do not receive a response within two weeks after the closing date, please consider your application to be unsuccessful.