RADIUS RESTAURANT
Kingsway Road, Shop 06A, LNDC Centre, Maseru
📧 [email protected]
📞 Tel: 017 001 0982 | Cell: 064 656 2945
POSITION: Waiter
DEPARTMENT: Food and Beverage
REPORTS TO: Restaurant Manager
Position Summary
We are looking for a friendly, dedicated, and customer-oriented waiter to join our team. The ideal candidate will be responsible for providing outstanding service to our guests, taking orders, serving food and drinks, and ensuring a positive and memorable dining experience. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
✓ Welcome guests, provide menus, and escort them to their tables.
✓ Accurately take food and drink orders, offering suggestions and clarifying menu items.
✓ Deliver orders to the correct table, ensuring quality and timely service.
✓ Attend to guest needs, resolve complaints, and ensure satisfaction.
✓ Clear and reset tables, keeping the dining area clean.
✓ Present bills, handle payments, and provide receipts or change.
✓ Ensure orders are communicated and delivered correctly and promptly.
✓ Maintain cleanliness and adhere to food safety regulations.
✓ Suggest additional items to enhance the customer experience.
✓ Handle several tables efficiently, prioritizing tasks.
✓ Help with setup, stocking, and cleaning as needed.
Qualifications and Requirements
✓ Grade 12 or equivalent.
✓ A Diploma in Hospitality or a related field is advantageous.
✓ 2 years of previous experience as a waiter or in a similar role within the Food & Beverage industry.
✓ Experience with POS (Point of Sale) systems is essential for handling transactions accurately.
✓ Fluent in English; knowledge of additional languages is a plus.
Skills and Attributes
✓ Clear interaction with customers, attentive to their needs, and resolving issues professionally.
✓ Warm, welcoming attitude that creates a positive guest experience.
✓ Efficiently handling multiple tables and ensuring order accuracy and presentation.
✓ Quick thinking and flexibility to handle unexpected situations or changes.
✓ Ability to work long hours, stay on feet, and consistently provide quality service.
✓ Maintaining a neat appearance, working well with colleagues, and ensuring smooth operations.
✓ Staying calm and upbeat, especially during busy or stressful times.
✓ Cash Handling & POS – Accurately managing payments and transactions.
Closing Date
11 July 2025
To apply for this position, kindly submit your CV to [email protected]
Radius Restaurant is an equal opportunity employer and welcomes all qualified applicants.
Kingsway Road, Shop 06A, LNDC Centre, Maseru