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Job Summary
Coordinate the most cost-efficient travel arrangements for team clients, using independent judgment and discretion. Promote and maintain the highest level of customer service in the industry.
Responsibilities and Duties
- Support the company’s values, goals and objectives
- Help us innovate to improve the customer experience and create a stronger company
- Efficiently arrange airline, hotel, car, rail, and ground transportation for both domestic and international reservations through multi-channel platform
- Assure traveler receives proper travel related services in accordance with company travel policy
- Assist and educate travelers of passport and visa requirements
- Assist and educate travelers on Concur navigational support
- Diplomatically resolve travel-related issues
Qualifications and Skills
- Consistently demonstrate company values with customers, suppliers, and teammates
- Excellent oral and written communication skills, problem solving and interpersonal skills
- Ability to work with and communicate successfully with a variety of personalities
- Requires great attention to detail and organizational skills
- Ability to multi-task and follow-through in an efficient, timely manner
- Commitment to customer service and satisfaction
- Self-motivator, who achieves results autonomously or via teamwork
- Solid knowledge of domestic and international geography
- Basic knowledge of Microsoft office suite
- Understand our company values, goals and objectives
- Able to provide basic Concur navigational support
Job Type: Full-time
Experience:
- Corporate Travel: 1 year (Required)
- Travel Industry: 3 years (Required)
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Professional development assistance