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Travel Assistant at the African Union (AU)

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Location: Accra, Ghana

Unit / Department: Travel & Procurement Unit – Administration and Human Resources Management

Contract Type: Regular

Job Grade: GSA5

Requisition ID: 3015

Application Deadline: 18 July 2026 (23:59 GMT)

Purpose of the Job

To provide general administrative support to the department for the effective implementation of the departmental work plan and daily routine work.

Main Functions

  • Provide timely operational support.
  • Assist in activity planning.
  • Prepare operational work schedules and follow up on implementation.
  • Coordinate and engage in logistical and technical support work.
  • Assist in improving operational processes and systems.
  • Prepare office communications and draft reports.
  • Handle operational communication and updates.
  • Assist in compiling and maintaining data for budgets and activities.

Specific Responsibilities

  • Assist the Travel and Accommodation Unit in daily travel coordination within the mission.
  • Contribute to the administration of official travel, including clearance processing.
  • Calculate airfares, baggage allowances, airport fees, and subsistence allowances.
  • Inform staff on economical travel routes and plan itineraries.
  • Verify the completeness and compliance of travel claims before submission to Finance.
  • Coordinate with Finance on travel reimbursements.
  • Match claims with travel authorizations and supporting documents.
  • Prepare amendments to travel documents where necessary.
  • Ensure the validity of budget allocations and expense codes.
  • Check systems to avoid duplicate travel claims.
  • Determine reimbursable amounts for travel.
  • Engage relevant departments for clarifications and issue resolution.
  • Verify airline services before invoice processing.
  • Ensure compliance with procurement procedures for ticket purchases.
  • Coordinate official AU flight travel arrangements.
  • Communicate arrival information to relevant units.
  • Perform any other duties assigned by supervisors.

Additional Responsibilities

  • Assist in day-to-day travel unit operations and coordination.
  • Process travel bookings and purchase orders using the Amadeus system.
  • Support the issuance of air tickets for staff and delegates.
  • Use the SAP system for travel requests, purchase orders, and reporting.
  • Guide staff on cost-effective travel planning.
  • Review travel claims for accuracy and compliance.
  • Support Finance in resolving travel-related issues.
  • Promote compliance with AU travel policies.
  • Monitor and close outstanding travel obligations.
  • Draft travel-related reports and correspondence.
  • Prevent duplication of claims in information systems.

Academic Requirements

  • University Diploma in Transportation, Logistics, Fleet Management, Tourism Administration, or a related field.
  • Minimum of 3 years of relevant administrative experience in similar international organizations.

Desired Qualifications

  • IATA Diploma in Travel and Tourism.
  • Certificate in Global Distribution System (GDS), preferably Amadeus.
  • Experience with airline or travel agency operations.
  • Experience using SAP ERP systems.
  • Familiarity with AU or international organization procedures.

Required Skills

  • Communication, reporting, and presentation skills.
  • Planning and organizational skills.
  • Research and analytical skills.
  • Interpersonal and negotiation skills.
  • Proficiency in Microsoft Office and AU IT systems.
  • Knowledge of SAP SuccessFactors or Applicant Tracking Systems (ATS).
  • Fluency in at least one AU working language.

Tenure of Appointment

Regular three-year contract with a 12-month probation period. Renewable subject to performance and funding.

Remuneration

  • Base salary: US$15,758.00 per year (GSA 5 Step 1).
  • Additional benefits include post allowance, housing allowance, and tuition support for eligible dependents.

How to Apply

Apply Here.

Apply here!

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