Zoom – Virtual Training Administrator/ModeratorInfopro Learning has an immediate need for experienced virtual training administrators/moderators (sometimes called virtual training hosts or producers) who are experienced with the Zoom platform.
This is a fully remote, full-time, 3-month contract opportunity.
Candidates will need to have excellent home broadband and expect to potentially need to work outside normal business hours as many calls are early in the morning or a leader may need coaching outside normal business hours.
Job Responsibilities:
Providing consultancy services as part of critical meetings and webinars which would include
- Managing attendees
- Muting and unmuting members
- Changing roles of attendees to carry out different functions
- Troubleshoot any technical issues with a call (i.e switching off joining beeps if a host has forgotten, dealing with technical questions that come through chat etc)
- Managing panelist joining a webinar helping to ensure they were prepared in terms of video, voice and naming
- Supporting dry runs with meeting organizers and key panelists/presenters
- Supporting Executive learning
- Providing 15-30 minute coaching sessions with senior leaders (VPs and above)
- Walking through essentials guides and how tos (have a standard 5 step guide)
- Dealing with any questions and setup challenges
- Managing ad-hoc questions and follow-up with leaders.