Minimum Requirements
Essential:
Grade 12 / Matric
Minimum of 3 years’ retail experience in the following fields: Receiving, Capturing, Till Operations, Cash Office and Customer Service
Minimum of 2 year’s management experience of a staff complement of around 8
Computer literate – MS Office
Willing and able to work retail hours
Advantageous:
Financial / Admin diploma, or a relevant 3-year diploma
Working knowledge of SAP with regard to operating and utilising retail operation systems
Basic knowledge and application of human resources
Job Description:
Disseminate, collate and report all relevant information between the store and department managers in a manner that encourages strategic goal congruency
Facilitate and assist in any internal or external audits conducted in the store
Assist the Store Manager with any reasonable duties in the trading routine, and optimising the operations of the store
Drive in-store continuous improvements targets that relate to the portfolio’s direct responsibility
Adhere to all company and business unit deadlines
Adhere to relevant procedures detailed in the code of practice, foodstuff and complementary medicine file
Adhere to and be familiar with Dis-Chem policies, code of conduct, and SOPs
Investigate negative GP values in the business unit, and take appropriate actions to identify and rectify controllable errors
Manage goods in transit as directed by SOPs
Investigate and verify manual purchases processed against the business unit
Minimise, investigate, correct and report on business unit negative stock on hand
Minimise, investigate and report on business unit dormant stock. Analyse dormant stock reports for Heads of the department to investigate and rectify
Total management including but not limited to planning, implementation, investigation and reporting on all store inventory counts
Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
Manage the branch shrinkage and consumables within store targets
Ensure the business unit provides an above-expectation customer service experience
Ensure staff follow company policies and procedures
Ensure the customer request system is operational and actioned on a daily basis
Ensure the accurate manual processing of points to customer accounts
Continuously report and encourage new loyalty signups
Manage and facilitate human resource processes, submissions and documentation for the entire business unit in compliance with SOPs
Take total ownership of the workforce management system (KRONOS) within the business units. This includes, but is not limited to master data management and transactional management
Ensure the company performance management systems are implemented and executed as directed by company policy
Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
Manage tender discrepancies that include the value of negatives, the value of auto receipts, balancing of returns and value of dormant stock
Management of all store float discrepancies that include, the accuracy of the stock count, control of adjustments and accuracy of cycle counts
Review the reconciliation of daily takings to turnover
Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence to company internal control procedures
Control overtime and casual spend
Ensure the balancing of floats
Sign-off and investigation of run ends on a daily basis
Following of cash collections procedures as detailed in the SOPs
Maintain and manage the integrity of all branch transactions
Total management of the cash and point of sale functions within the business unit to include SOPs as well as mentorship growth performance, and development of all staff members forming these functions
Total management of the goods receiving function, direct and indirect credits function within the business unit to include SOPs as well as mentorship growth performance and development of all staff members forming these functions
Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence of company internal control procedures
Ensure the accuracy and completeness of branch transactions
Prepare the store budget for review where influenced by direct responsibilities
Ensure all expense related items are controlled and managed within budget
Ensure that all expense related stock is adjusted to the correct GI accounts on a monthly basis
Ensure the ordering and monitoring of expense related items within the store
Competencies:
Essential:
Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
Strong command of the English language
Basic financial skills – GP, mark-up, VAT, etc.
Effective interaction with suppliers, management, reps and staff
Strong analytical skills and time management
Advantageous:
Basic IR and management training
Basic accounting knowledge
Portrayal of leadership
Special conditions of employment:
Willing and able to work retail hours
Local traveling – valid driver’s license and own reliable transport
South African citizen
Clear credit and criminal records
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.