CONSULTANCY SERVICES FOR DESIGN AND IMPLEMENTATION OF EMPLOYEE ASSISTANCE PROGRAMME FOR THE LESOTHO ELECTRICITY AND WATER AUTHORITY (LEWA)
- Introduction
The Lesotho Electricity and Water Authority (LEWA) is a multi-sector regulator mandated to regulate the Electricity Supply Industry (ESI) and the Urban Water and Sewerage Services (UWSS) where these services are not supplied on a competitive basis. The Authority’s major functions are issuing licences; setting tariffs and charges; setting and monitoring the implementation of Quality of Service and Supply Standards (QoSSS) by the regulated entities; resolving complaints and disputes related to the services.
- Background, Objectives and Context
The LEWA Strategic Plan 2019/20 – 2024/25 which is driven, by amongst other things, the desire to build and operate a sustainable organisation, mandates the Authority to develop a set of frameworks that ensures employee’s welfare in the workplace to achieve efficiency and high production. To this end, the Authority developed a Wellness Policy. The key objectives of the Policy are to reduce health-related problems in the workplace and retain valued employees, to provide care and support to the employees through health promotions and awareness at the workplace on diseases that are a threat to human life, and to develop a work environment where employees have accessibility to the services offered by the Employee Assistance Program (EAP). To achieve the latter, LEWA intends to develop and implement a comprehensive EAP.
The purpose of the EAP is to provide means for assisting employees whose personal problems may affect their job performance. As a result, the EAP shall assist employees with social and physical conditions, as well as an illness whose effects may harm the employee’s performance. The EAP intends to make early identification and assessment of employee problems that may affect their job performance and further provide a referral service for testing, diagnosis, treatment, assistance, monitoring and follow-up services. All the aspects of EAP interaction shall be handled confidentially and any information given by the employees to the service provider shall remain confidential.
In pursuit of the above, LEWA invites experienced and qualified consulting organisations or individuals, to submit technical and financial proposals to provide Employee Assistance Programme services to its employees.
- Submission of Bids and Closing Date
All envelopes must bear no name and address of the bidder.
The deadline for submission of proposals is 13 August 2021 at 16:00hrs local time.
TENDERS IN SEALED ENVELOPES CLEARLY MARKED “TENDER FOR CONSULTANCY SERVICES FOR DESIGN AND IMPLEMENTATION OF EMPLOYEE ASSISTANCE PROGRAMME FOR THE LESOTHO ELECTRICITY AND WATER AUTHORITY (LEWA)” must be deposited in the tender box placed at LEWA offices 7th Floor Moposo House, bearing no marks to Tender’s identification.
The Proposals should be addressed to:
The Procurement Committee
Lesotho Electricity and Water Authority
7th Floor Moposo House
Maseru 100
The detailed terms of references for the assignment can be obtained from the above address or from the Authority’s website at www.lewa.org.ls
For enquiries on the assignment, contact the Chief Executive through email [email protected] or by phone at +266 22312479
Electronic bids can be send to [email protected]