About Kentik
The true meaning of Kentik is visibility. We are committed to making sure everyone feels empowered to use their voice, has a sense of belonging and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, people of any age or family status.
About the role
Kentik is rapidly expanding its product offerings and seeks an experienced technical writer to join our documentation team, whose mission is to provide our customers and prospects with the information they need to fully understand the Kentik platform. Working with the senior technical writer, product managers, and software developers, your primary focus will be on maintaining and expanding our Knowledge Base (online documentation). The KB covers the full range of Kentik’s features and capabilities, explaining everything you can do with the product and how to use it, including step-by-step procedures for common tasks.
Both the product and the KB are maintained on a continuous update model (rather than versioned releases) to maximize our responsiveness to customer needs. As part of the documentation team you may also be involved in the creation of additional (non-KB) technical content that supports customers in using Kentik.
Healthcare and Leave*
- Medical, Dental, and Vision that is 100% covered for employees & dependents
- Health Reimbursement Account
- Maternity/Paternity leave, medical leave to care for yourself or a loved one
- Stock Options
- Flexible time off
- Vanguard 401(k)
*Benefits are as listed for US employees. Local health insurance coverage and similar benefits are provided for employees outside of the US.
Come work with us
We promise it will be worth it! You will be working at a fast-growing, well-funded startup, alongside world-class engineers and thought leaders as we build the future of network observability and digital operations. With a competitive salary and first-rate benefits on top of meaningful, challenging projects, we’re sure you will enjoy joining our team!