Job Location: Constantia Kloof
Join a diverse and inclusive work culture
Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way and you will experience why differences are a strength. We actively support diversity and inclusion. And we work for equality, ensuring we all have an equal opportunity to make the most of our talents.
Department
You will be part of the Sub-Saharan Africa, Middle East & South Asia Region’s Mining Aftermarket Sales team who are dedicated to implementing sustainable solutions for our customers. By joining this team, you will have the chance to work in a multinational organization and in an environment involving different cultures and different challenges.
Purpose of the role
To manage Sales activities in a specified commodity area for a wide range of products and systems in order to contribute to the overall business results.
Your responsibilities
Responsibilities and duties include, but are not limited to:
- Responsible for selling aftermarket parts, services, wear parts, upgrades & rebuilds to customers in the various industries served by the Company.
- Individual will initiate and maintain strong customer relationships and increase the sales of our products and services.
- Travel will include planned and emergency sales calls throughout the assigned territory.
- Tasks will be to achieve sales and gross profit objectives and create strategic sales action plans.
- Schedule sales calls and meet with customers for the purpose of selling aftermarket parts/consumables, rebuilds & modernizations & full complement of service offerings.
- Responsible for maintaining the customer relationship while also being the front-line customer service contact.
- Develop strategies to increase wallet share and market penetration.
- Work with the inside sales team to draft proposals.
- Visit installations to consult with customers on equipment operations and replacement requirements.
- Ability to develop value propositions and ROI to help promote product sales.
- Develop a territory management plan to maximize time with customers & increase order intake and enhance customer retention.
- Respond timeously to customer concerns or requests
What you bring
- Relevant Bachelor of Science Engineering degree or equivalent knowledge/work experience.
- Minimum of 4 years’ relevant experience in a Sales environment.
- Acquire the latest product information with emphasis on technical advantage, industry quality standards, certifications, pricing, and delivery.
- Excellent interpersonal skills with the ability to effectively communicate with customers.
- Knowledge of competitor’s equipment to help define value proposition for FLSmidth offering.
- Ability to read and interpret engineering/mechanical drawings, understand equipment manuals and familiarity with parts lists.
- Must be competent in account management & territory planning, be able to organize sales strategies and possess exceptional presentation skills.
- Must be a self-starter and problem-solver who keeps the customers’ best interests at heart.
- Communicates proactively & regularly with inside sales, engineering and management teams.
- Complete regular entries and updates in CRM system to include contacts, appointments and opportunities.
- Displays honesty, ethics and integrity at all times.
- Knowledge of a Customer Relationship Management (CRM) programme will be advantageous.
- Computer literate in MS Office. Completion & regular updates of comprehensive account plans for key accounts.
- Work in a team environment to extract maximum sales potential through collaboration with other FLSmidth staff, product companies and divisions.
- Valid driver’s license
Closing date for applications is 19th February 2021.
Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, qualification verification and employment verification).
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers