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Systems Support Engineer at Central Bank of Lesotho

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CENTRAL BANK OF LESOTHO
Career Opportunity

Position Title: Systems Support Engineer
Reference: SSE

Purpose
To ensure the effective operation, reliability, and performance of enterprise-level software applications and end-user systems by providing technical support and stakeholder relationship management.

Areas of Responsibility Include:

  • Providing technical support and maintenance of enterprise-level applications, in alignment with SLA requirements with stakeholders (e.g., ERP system)
  • Undertaking and supervising the installation and maintenance of software applications
  • Managing acquisition, distribution, and disposal of end-user equipment
  • Monitoring applications performance, availability, and logs
  • Ensuring applications’ compliance with IT policies and cybersecurity controls
  • Delivering end-user support
  • Implementing and maintaining high availability (clustering) architecture for production systems and applications integrations
  • Planning and implementing backup/restore functions
  • Installing updates and upgrades on relevant systems
  • Optimizing software applications performance and benefits realization

Required Behavioural Competencies:

  • Working with people
  • Analytical thinking
  • Applying expertise and technology
  • Deciding and initiating action
  • Presenting and communicating information
  • Creating and innovating
  • Delivering results

Minimum Qualifications:

  • Degree in Computer Science, Computer Engineering, Information Technology, Information Systems or equivalent
  • A minimum of two (2) years of relevant experience in software applications

How to Apply
To apply, visit the Central Bank of Lesotho website:
👉 https://www.centralbank.org.ls/index.php/opportunities

Closing Date: 29th August 2025

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