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System Support Officer

1019

CIRCULAR NO.1 OF 2025

Applications are invited from suitably qualified candidates for the following positions:

JOB DESCRIPTION

JOB TITLE: SYSTEM SUPPORT OFFICER

GRADE: G
RESPONSIBLE TO: RELEVANT ADMINISTRATOR

JOB PURPOSE:
To provide technical support on institution systems and their services.

Key Functions:

  • Providing routine support to Ministry on LAN, WAN and other ICT issues
  • Provide Support in monitoring the use of internal data and voice
  • Maintaining the systems integrity and providing user guidance.
  • Providing support on development and implementation of applications.
  • Upgrades of systems and related operating system issues
  • Carrying out startup and shutdown procedures
  • Administering user accounts, permissions, and access rights
  • Providing desk and on call support to end-users and integrity of the network Resources
  • Handling service requests and take part in recovery and restoration of a

QUALIFICATIONS:

Must have Bachelor’s Degree in information technology or Computer Science from a recognized Institution and must have a minimum of (02) years working experience at the level of Assistant System Support or equivalent level of experience in Government or reputable organization.

Or

Master’s degree in any of the above

COMPETENCIES:
Technical Competences

Information Communication Technology Planning, Organizing, and coordinating

Behavioural competences

  • Innovativeness
  • Teamwork and Networking
  • Concern for quality standards
  • Accountability
  • Knowledge management
  • Communicating
  • Flexibility

Applications should be made on the relevant forms of GP 104 for serving officers and GP 103 for job seekers duly accompanied by certified copies of educational certificates, transcripts, ID and Council on Higher Education (CHE) Certificate of verification should be hand delivered to:
The Human Resource Office
Ministry of Information, communication, Science, Technology and Innovation 3rd floor Moposo house

DEADLINE FOR SUBMISSION WILL BE ON THE 03rd FEBRUARY 2025

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