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System Support Officer at Ministry of Health

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MINISTRY OF HEALTH — LESOTHO
MINISTRY OF HEALTH CIRCULAR NOTICE NO. 1 OF 2026
Circular Reference: H/CIR/4

CALL FOR APPLICATIONS

Applications are invited from suitably qualified candidates for the following position tenable in the Ministry of Health.

System Support Officer

Grade: G
Number of Positions: 1
Reports to: Senior ICT Support Officer

Job Purpose

To provide technical support on institution systems and their services.

Main Duties

  • Provide routine support to Ministry staff on LAN, WAN and other ICT issues.
  • Monitor the performance of desktop software installations and upgrades.
  • Provide support in monitoring the use of internal data and voice communication facilities, including equipment and software.
  • Maintain systems integrity and provide user guidance.
  • Provide support on development and implementation of applications.
  • Upgrade systems and related operating system issues.
  • Carry out start-up and shutdown procedures.
  • Administer user accounts, permissions and access rights.
  • Provide desk and on-call support to end-users.
  • Provide advice on access control for network users to support confidentiality and integrity of network resources.
  • Handle service requests and take part in recovery and restoration of systems after a security incident.
  • Develop, deploy and support business processes.
  • Conduct research on emerging technologies for continuous improvement.

Qualifications and Experience

Option 1:

  • Master’s Degree in Information Technology/Computer Science.

OR

  • Bachelor’s Degree in Information Technology/Computer Science and a minimum of 2 years’ working experience at the level of Assistant System Support Officer.

Competencies

  • Information Communication Technology
  • Planning, organising and coordinating
  • Innovativeness
  • Concern for quality standards
  • Accountability
  • Communicating effectively
  • Flexibility

How to Apply

Application forms are available at the Ministry of Health and its departments throughout the country.

Completed applications should be hand delivered to:

The Principal Secretary
Ministry of Health
Corner Constitution Road
Human Resources Office, 2nd Floor
P.O. Box 514
Maseru 100, Lesotho

Closing Date: 01 October 2026

Application Link: No online application link is provided in the circular.

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