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Sustainability Institute: IT Desktop Technician

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At the Sustainability Institute, they engage in transformative learning towards just and generative futures. Founded in 1999, the Institute is an international living and learning centre learning, exploring and applying ways of being that are restorative. Their focus on children is centred within the Lynedoch Children’s House, SPARK Lynedoch Primary School and Lynedoch Youth programmes. Their partnership with the School of Public Leadership at the University of Stellenbosch has built up the renowned Masters and PhD programmes in Sustainable Development, and in 2018 they proudly celebrated the launch of the Diploma in Sustainable Development undergraduate degree programme. The Institute is recognised as a leading expert institution in navigating the transition towards social justice and change in complex futures in Africa, and forms an institutional base for some of the top academics in the field. Their research and practice maintains a strong focus on sustainable African futures, through our student, faculty and consulting research. Their focus on transformative learning from birth and social innovation is embedded through our research, teaching and practice.

Sustainability Institute seeks to an IT Desktop Technician to be based in Stellenbosch, western Cape.

Reports to: Managing Director

The purpose of this position is to institute programmes, will be responsible for first tier IT support and providing clerical support where necessary. The IT Desktop Technician oversees a crucial portfolio of work for the entire organization that needs to be functioning effectively and efficiently, and as such requires a detail-oriented, problem-solving and proactive personality. This position will multitask a variety of responsibilities that include 1st tier IT support and front office, clerical activities. The objective of the role is to ensure that staff can operate smoothly through efficient IT support and that the organisation is able to deliver a professional service to all its partners as an educational facility. The IT Technician is responsible to diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems.

Responsibilities:

Include installing and configuring computer hardware and being the primary point of contact for IT support within the organisation, the core areas of responsibility include:
Network troubleshooting
Clerical and general technical support to front of house admin team

Since the IT Desktop Technician will be based on the SI premises certain non-core responsibilities are expected of him/her. Non-core areas of responsibility include:
Keep SI surroundings free of litter
Attend Monday morning staff meetings
Attend the morning gatherings with students (when there are modules taking place)
Participate in community work
Driving in case of emergency

Required:

A post-grade 12 qualification, ideally in Computer Science or related field
2 years of experience in computer network
Proficient in database programming and software installation
Proven IT knowledge and experience
Valid Driver’s license
Proficient in database programming and software installation
Good knowledge of internet security and data privacy principles
Familiarity with the computer languages and advanced operating systems
Competent in using antivirus technologies and spyware technologies
Key Attributes & Competencies:
Excellent problem-solving skills
Good interpersonal skills
Excellent written and verbal communication skills
Excellent organizational, coordinating and personal interface skills
Proven job diligence, dedication and attention to detail
Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment
Ability to think logically
Ability to prioritise workload
Ability to take initiative and ownership of own tasks, and manage systems to function smoothly

If you are interested in being part of a dynamic team in an organisation genuinely committed to social transformation, a more generative way of life and a more just future, then please forward your CV with a covering letter to Litha Magida: [email protected].

Only shortlisted people will be contacted.

For more about the Sustainability Institute, refer to www.sustainabilityinstitute.net

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