Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
Reporting to the Surveillance Supervisor, the incumbent shall be responsible for ensuring the protection of the Company’s assets both internally and externally and gathering information through the necessary channels, and reporting on the same to their management, while maintaining high standards of efficiency and security in accordance with the policies and procedures of the Company.
Duties and responsibilities include:
- To comply with and adhere to the Company Surveillance procedures, policies, and ICS
- To update various surveillance files, documents, ledgers, computer files, and Surveillance records with regard to crime trends and incidents;
- To assist management in ensuring maximum protection of Company, staff, and guests’ property as well as the Companies interests in terms of the applicable laws and other statutes pertaining to operations in accordance with corporate goals and corporate security policy;
Camera Room Operations:
- Plan, organize, coordinate, control, and execute the camera room operations to ensure the efficient discharge of daily duties and ensure the smooth running of the operation;
- In conjunction with their management execute, monitor, analyze procedures, and systems and implement preventative measures to minimize losses and increase profitability;
- Monitor all areas/activities as specified by legislation / ICS.
Equipment & Systems:
- To immediately report defective CCTV equipment to the proper persons and record the faults as per procedure / ICS; to ensure the safekeeping of all Surveillance equipment/assets.
Investigations & Reporting:
With the knowledge of their Management investigate all acts of alleged dishonesty, injury, breach of conduct, losses, malicious damage, assault, gaming-related incidents, and all other acts or complaints, and report on these as per the relevant procedure / ICS.
Other Duties:
Additional and irregular working hours over and above the normal working hours may have to be practiced as prescribed by Management, and based on operational requirements
Qualifications
• COSC and additional qualifications in Security / Surveillance
• 2 years experience in the relevant field
• Understanding of Customer Management System and investigating.
• Understanding of Health and Safety procedures
• Understanding of CCTV
• Attention to details
• Computer literate (MS Word / MS Excel)
• To be able to work according to strict procedures and policies
• Above average level of integrity
• Good communication and leadership skills