IT Support Technician at Liqhobong Mine


Liqhobong Mining Development Company (Pty) Ltd, a subsidiary of Firestone Diamonds plc, invites suitably qualified competent, self-driven and results oriented applicants to apply for the vacant position of IT Support Technician.


Job purpose

To install and maintain computer systems and networks aiming for the highest functionality. The incumbent will “train” users of the systems to make appropriate and safe usage of the IT infrastructure. To build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.



Under the direct supervision of the IT Technician, the incumbent will carry out the following duties and responsibilities;

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions per specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Maintain records/logs of repairs and fixes and maintenance schedule

Identify computer or network equipment shortages and place orders


Legal and other requirements

Police clearance

Medical examinations of fitness


Qualifications and experience:

Diploma in Information Systems or Computer Science or equivalent

3-5 years’ experience in IT support Technician role in a mining, industrial or manufacturing environment.

Professional training in networks, security and/or service management will be desirable

Certification as IT Support Technician will be an added advantage (e.g. CompTIA A+/N+, Microsoft Certified IT Professional


Skills and competencies

Excellent diagnostic and problem solving skills

Ability to work with different operating system environments

Outstanding organisational and time management skills

In depth understanding of diverse computer systems and networks

Good knowledge of internet security and data privacy principles

Thorough knowledge of computer software, hardware and a variety of internet applications, networks and operating systems



Consistent with principles of correct moral conduct

Adaptable and empathetic Attention to detail


Flexible and adaptable – able to manage multiple tasks and relationships within a fast-paced, team oriented and lean environment


Application letters including a detailed curriculum vitae and certified copies of relevant qualifications should be submitted to:

The Human Resource Department

Liqhobong Mining Development Company  

LCCI Office Complex

Corner Princess Margaret and Orpen Road Maseru.

or e-mail: [email protected]


Closing date for submission of applications is on or before Friday 31st March 2017

Disclaimer: Only shortlisted candidates will be responded to.