VODACOM LESOTHO
STORE SUPERVISOR – MOKHOTLONG
Ready to take the next step in your career?
We’re hiring a Store Supervisor for Vodacom Lesotho – Mokhotlong.
JOB PURPOSE
To supervise daily store operations and employees to ensure excellent customer service, efficient operational performance, achievement of sales targets, proper stock management, and compliance with company policies and standards.
KEY ROLES AND RESPONSIBILITIES
Staff Management
- Supervise and coordinate the activities of store staff.
- Conduct training and performance evaluations of team members.
- Schedule staff shifts and manage time-off requests.
- Foster a positive work environment and motivate staff to meet performance goals.
Stock and Inventory Management
- Monitor inventory levels and assist in stock replenishment.
- Conduct regular inventory audits and oversee loss prevention efforts.
- Organise the stockroom and ensure merchandise is displayed according to company standards.
Store Operations and Compliance
- Ensure compliance with company policies and procedures.
- Oversee cash handling, sales transactions, and financial reporting.
- Maintain store cleanliness, organisation, and safety standards.
Reporting and Communication
- Prepare reports on store performance, staff performance, and customer feedback.
- Communicate regularly with management about store issues and opportunities.
KEY REQUIREMENTS
- Store Management
- Inventory Management
- Staff Management
- Reporting
REQUIRED SKILLS
- Sales Performance
- Customer Satisfaction
- Operational Efficiency
- Employment Management
- Interpersonal Skills
- Communication Skills