Store Manager Mr Price
your purpose
Lead and manage the daily operations of your store to ensure that the overall objectives including store targets, innovation initiatives and customer service standards are met and exceeded.
key responsibilities:
Stock Management:
- Ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales and profitability reports in-store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify and drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer and manage performance in accordance with company policies and procedures.
Innovation:
- Implement initiatives to delight our customers and improve in-store processes.
What are the requirements?
- Grade 12.
- 3 to 5 years experience in a retail store management capacity.
- Knowledge of sales and service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer and product.