Specialist: Systems Engineer X3

The Systems Engineer is responsible for delivering, maintaining, and optimizing infrastructure, database, and middleware capabilities to support and enable the development and operations of modules and solutions. This role is responsible for reviewing solution designs, understanding their impact on infrastructure, and ensuring the availability of supporting and enabling infrastructure from internal or external service providers. The incumbent will monitor, maintain, and support the operational capacity, availability, and performance of the solutions against SLAs from a level two and level three support perspective. This role is responsible for providing infrastructure-related level two and level three incident and problem management.