MERAKI LESOTHO SPA
VACANCY: SOMATOLOGIST / BEAUTY THERAPIST
Department: Beauty Spa Operations
Reports To: Spa Manager / Director
Meraki Lesotho Spa is looking for a qualified Somatologist/Beauty Therapist to join its team.
The successful candidate will deliver professional beauty and wellness treatments, provide excellent customer service, maintain high spa standards, and contribute to the growth and profitability of the spa.
Key Duties and Responsibilities
1. Beauty Treatments
- Perform facials, body treatments, massages, and other spa services within the scope of your training.
- Assess clients’ skincare and beauty needs.
- Maintain high standards of hygiene and professionalism.
2. Spa Operations and Management
- Assist with daily spa operations.
- Manage bookings and appointments.
- Monitor stock levels and report shortages.
- Maintain accurate client records.
- Contribute towards achieving monthly sales targets.
- Promote spa packages, products, and special offers.
3. Social Media and Digital Marketing
- Manage the spa’s social media platforms.
- Create promotional content for Facebook, Instagram, TikTok, and WhatsApp.
- Take professional photos and videos of treatments and spa activities, with client consent.
- Advertise treatments, packages, and special offers.
- Respond professionally to online enquiries.
- Help attract and retain clients through digital marketing.
4. Customer Care
- Welcome clients warmly and communicate effectively.
- Protect client confidentiality and privacy.
- Handle complaints professionally.
- Maintain good telephone and business etiquette.
- Demonstrate a positive and polite attitude to ensure client satisfaction.
Qualifications, Skills and Requirements
- Qualification in Somatology or Beauty Therapy.
- Management and organisational skills.
- Strong social media and digital marketing skills.
- Excellent customer care and communication skills.
- Professional etiquette and grooming.
- Sales and marketing skills.
- Ability to work independently and as part of a team.
- Good time management and problem-solving skills.
Key Performance Expectations
The successful candidate will be expected to contribute towards:
- High levels of customer satisfaction.
- Achievement of monthly sales targets.
- Increased social media visibility and spa bookings.
- Maintaining professional conduct at all times.
- The overall growth and profitability of the spa.
How to Apply
Interested candidates should submit their applications to:
Email: [email protected]
Application Deadline
22 November 2026