mothers2mothers (m2m) is an Africa-based NGO that unlocks the potential of women to eliminate paediatric AIDS and create healthy families across ten sub-Saharan African countries. m2m trains, employs, and helps empower women living with HIV to work as community healthcare workers in understaffed health centres and underserved communities. Through a peer-to-peer approach, these ‘Mentor Mothers’ deliver a range of health services, advice, and support to women and their families. Started in Cape Town, South Africa in 2001 with an initial focus on preventing mother-to-child transmission of HIV, m2m has innovated and built on its strengths and now provides family-centred support for a range of related health and social issues spanning pregnancy, birth, childhood, and adolescence. It also partners with governments and other NGOs on the adoption of its programme to spread the Mentor Mother Model and its benefits. m2m has a track record of scaling its services and proven impact. To date, m2m has reached over 11M women and children under two, and created more than 11,000 jobs for African women living with HIV. For more, visit www.m2m.org.
SI User Interface Officer – Cape Town
The purpose of this position is to assist the Strategic Information unit within the Department of Programmes and Technical Support (DPTS) through ensuring timely delivery of high quality outputs across the RSI & systems function. Managed by the SI UI Specialist, and supporting the Programme Analytics Specialist, SI Analyst, and oversight from the Senior SI Manager will make up the SI unit within DPTS. This position will be responsible for supporting UI testing, SI training, mHealth training assistance and capacity building, managing TA requests within SI, providing a link between UI/back-end support, and providing Quality Assurance of tools being rolled out. This position reports to the Strategic Information UI Specialist and is based at m2m Head Office in Cape Town
Key Performance Areas:
Systems Optimization, Maintenance, Testing & Dissemination:
Support development and testing of new digital and other solutions in support of the organisation-wide programmes.
Disseminating documentation of all UI and back-end processes for transitions in MIS platforms
Support Systems Capacity Development:
Supporting of unit training activities with a strong focus on mHealth training and capacity building
Oversight & development of SI technical capacity requirements coordination from implementing geolocations & development of a training plan.
Administrative Support:
Manage list for SI staff and a site repository for all m2m implementing geolocations
Lead coordination of CommCare, DHIS2 and other internal DPTS data requests for ad hoc or other related requests.
Receive, disseminate and coordinate completion of SI-TA requests from implementing geolocations
Quality assurance/quality improvement:
Support development of standard operating procedures and algorithms for optimal system utilization
Assist with project evaluations including synthesis of information and managing dissemination towards improved knowledge sharing/management
Document data utilization including guiding routine project performance monitoring ensuring provision of analytical data to inform effective QA/QI
Qualifications and experience:
Bachelor’s degree or diploma in public health, IT, social work, monitoring & evaluation, demography, biostatistics, statistics, analytics or a related field is required. A Bachelor’s degree is preferred; an honour’s degree is advantageous
At least 3 years’ experience in monitoring and evaluating public health programs, including ensuring data quality and data analysis to inform program improvements, with experience in programming for PMTCT, ECD & Orphans and Vulnerable Children and Youth-particularly at-risk adolescent youth is strongly preferred.
Knowledge and experience in training material development, UI testing, database administration, experience with CommCare & DHIS2 data base system especially advantageous
Familiarity with PEPFAR MER, EGPAF, UKAID Indicators, quality programming and donor M&E reporting requirements
A valid driver’s license & fluency in English is essential; fluency in local language is an advantage;
Good skills in MS Excel Word, PowerPoint and Access, and data management software programs such as DHIS2, CommCare, Tableau and Server(AWS/Azure)
Excellent written and verbal communication skills and report writing skills
Attention to detail is critical
Capacity to work independently and to work well within a diverse multi-country team
Demonstrated written, presentation, communication and organizational skills in English.
Proven ability to manage multiple tasks and work to strict deadlines
Excellent writing skills including analytical reports and proposals
High Computer literacy (including MS Office Suite)
Need to be adaptable and flexible
Ability to travel up to 40% to m2m support countries
Action and results-oriented with the ability to lead decisively and motivate staff to perform optimally.
mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people.
Competitive salary packages will be negotiable in accordance with m2m’s remuneration policies.
To Apply:
Interested applicants should apply for this position via https://m2m.org/who-we-are/careers/ by 14 May 2021.