Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 81 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth. In order to sharply focus the objectives of the Ten-Year Strategy and ensure greater developmental impact, five major areas (High 5s), all of which will accelerate our delivery for Africa, have been identified for scaling up, namely, energy, agro-business, industrialization, integration and improving the quality of life for the people of Africa. The Bank is seeking to build a management team that will lead the successful implementation of this vision.
THE COMPLEX:
The President plans, supervises and manages the business of the Bank Group. Under the direction of the Boards of Directors, the President conducts the business of the Bank and the African Development Fund and manages operations and activities in accordance with the Agreements establishing the African Development Bank and the African Development Fund. The President supervises several Departments and Units including: Office of the President; Independent Development Evaluation Department; Integrity and Anti-Corruption Department; Compliance Review and Mediation Unit; Secretariat to the Sanctions Appeals Board; Administrative Tribunal; Office of the Auditor General; Group Risk Management Directorate; General Counsel and Legal Services Department; Communication and External Relations Department; Security Unit; Staff Integrity and Ethics Office and Office of the Secretary General & General Secretariat.
THE HIRING DEPARTMENT:
The Security Unit (PSEC) is a robust security function reporting to the President of the Bank. PSEC is responsible for the protection of the Bank’s people, assets and goods at all Bank’s locations. The Unit’s mandate also covers fire prevention and emergency evacuation. PSEC is staffed with security risk specialists who are required to operate at headquarters and across Africa, and to provide innovative solutions to security risks across the continent. PSEC includes the Regional Security Operations Center (“RSOC”), which is an entity located at the Headquarters in Abidjan to coordinate security operations, provide better visibility of risks, enhance situational awareness, deliver pertinent information and guidance for decision-making, contribute to business continuity and crisis management, enhance protection of the Bank’s people, assets, and goods.
THE POSITION:
The Short Term Staff – Security Operations Assistant will support PSEC’s activities overall, and in particular the efficient functioning of RSOC.
KEY FUNCTIONS:
Under the overall supervision of the Head of Unit, and the direct supervision of the Chief Security Operations Center Officer, the Security Operations Assistant will be responsible for the following:
- Handle security operations with due care, handle sensitive records with discretion, respect the privacy of individuals, maintain the confidentiality of records, ensure that documents containing confidential information are protected with authorized tools, and comply with the Bank’s policies, processes, and procedures.
- Handle calls and emails to provide safety-related advice or assistance, particularly when employees are traveling or in an emergency.
- Receive/collect security-related information from various sources (telephone, media, Internet, security intelligence, etc.), assess whether it may or has an impact on the Bank’s assets and/or employees, and recommend mitigation actions.
- Compile data and reports for operational analysis, produce documents/reports, organize and archive documents/reports in authorized repositories, and provide regularly updated security information to supervisors.
- Assist authorized colleagues in conducting investigations to protect the Bank’s employees and assets.
- Coordinate with relevant parties for documentation and rapid response to security incidents, monitor the resolution status of the incidents and appropriately escalate blocking issues to supervisors, until the incidents are resolved and closed.
- Summarize and report to supervisors the daily operational status of CCTV, access control, intrusion detection, fire safety and emergency notification systems; follow up on documentation and resolution of potential, suspected or actual anomalies.
- Provide collected information or risk analysis and perform specific tasks to support crisis response.
- Perform other administrative or security duties, as assigned by supervisors.
COMPETENCIES (skills, experience and knowledge):
- At least a Bachelor’s degree in Business Administration, Law, Information Technology, Communication, Literature and Languages. Additional certificates or training in security and statistics and research field would be an added advantage.
- At least four (4) years of relevant experience in the fields of security, information analysis or call centers. Relevant experience in a Security Operations Center or Security Command Center would be an added advantage.
- Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
- Strong ability to work in a stressful environment, and available to work long hours and swing shifts (including night and weekend).
- Good level of organizational, customer service and teamwork skills.
- High level of discretion, integrity, and confidentiality.
- Strong inter-relationship and diplomatic skills.
- Good written and oral skills in French or English with a good working knowledge of the other language.
- Practical knowledge of the Microsoft Office suite (PowerPoint, Word, Excel, Access) and SharePoint.
THIS POSITION DOES NOT ATTRACT INTERNATIONAL TERMS AND CONDITIONS. THE POST HOLDER WILL BE CONSIDERED A SHORT-TERM STAFF (local staff).