CLICKS PIONEER MALL
SHOP ASSISTANT / CASHIER ×2
Listing Reference: click_027197
Listing Status: Online
Apply By: 13 October 2026
INTRODUCTION
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
JOB DESCRIPTION
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning ClubCard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks’ ClubCard and to enroll new ClubCard members in order to achieve the ClubCard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
KNOWLEDGE
- Basic maths calculations.
- Retail/FMCG background and understanding of merchandising and promotions principles.
- Understanding of stock management procedures.
- Knowledge of customer service excellence.
SKILLS
- Planning and organising skills.
- Problem-solving skills.
- Strong customer orientation.
- Good communication skills.
- Computer literacy.
- Numeracy skills.
COMPETENCIES
Essential:
- Relating and networking.
- Following instructions and procedures.
- Delivering Results and Meeting Customer Expectations.
Desirable:
- Working with people.
- Persuading and Influencing.
- Planning and Organising.
- Coping with Pressures and Setbacks.
MINIMUM REQUIREMENTS
Experience:
- Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment.
Education:
- Essential: Grade 12.
- Desirable: Maths 50% and English 50% at Grade 12 level.