Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
Are you someone who can:
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Manage existing clients and grow portfolio through making contact and generating leads.
- Manage the growth of active customer Account Base to increase client base.
- Manage the migration of accounts from transactional to Self Service.
- Maximise cross sell opportunities and strengthen client relationships.
You will be an ideal candidate if you:
- Have a degree in Bachelor of Commerce in Accounting, Administration, Management or equivalent.
- Have 1-3 years of experience in a similar environment.
- Have thorough understanding of the Bank’s products (it will be an added advantage).
You will have access to:
- Opportunities to network and collaborate
- Challenging working environment
- Opportunities to innovate
- A culture of sharing
We can be a match if you are:
- Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to share options.
- Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
Closing date: 22/06/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.