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Senior Tourism Officer at LTDC

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Organization: Lesotho Tourism Development Corporation (LTDC)

Department: Product Development & Investment Promotion

Reports To: Manager Product Development & Investment Promotion

Position: Senior Tourism Officer

Application Deadline: 17 July 2026 at 17:00hrs

Purpose of the Job

The Senior Tourism Officer is responsible for facilitating the growth, diversification, and sustainability of Lesotho’s tourism sector through enterprise development and investor aftercare services.

The incumbent supports tourism entrepreneurs and provides investor aftercare services for business retention and expansion (BRE), strengthens tourism value chains, and develops bankable tourism investment concepts that contribute to economic growth, employment creation, and community development.

The Officer shall also support policy implementation, stakeholder engagement, and strategic initiatives aimed at improving the competitiveness of Lesotho as a tourism investment destination.

Key Tasks and Responsibilities

Tourism Enterprise Development

  • Facilitate enterprise capacity-building programmes, mentorship, and business development initiatives within the tourism private sector (tour guides, tour operators, events, hoteliers, crafters, etc.).
  • Support the formalization and commercialization of community-based tourism enterprises.
  • Monitor the performance and sustainability of supported tourism enterprises.
  • Develop bankable concept notes which shall be considered for funding for sector development.

Investor Aftercare Services

  • Provide continuous support to tourism investors after contract signing to ensure contract compliance for sustainable business growth.
  • Build and maintain strong relationships with existing investors to encourage expansion and reinvestment (BRE).
  • Identify operational challenges affecting investors and coordinate solutions with relevant government institutions.
  • Facilitate business retention programmes and investment expansion initiatives.
  • Conduct regular investor satisfaction evaluations and prepare aftercare reports.

Tourism Value Chain Development

  • Identify tourism value chain gaps and opportunities.
  • Facilitate linkages between tourism businesses and suppliers in agriculture, crafts, culture, hospitality, and other supporting sectors.
  • Liaise with government ministries, development partners, financial institutions, and the private sector for inclusive sector growth and development.

Educational Qualifications and Professional Experience

Candidates must have either:

  • A Postgraduate qualification in Economics, Business Administration, Project Management, or related fields, with at least two (2) years’ experience in enterprise development, investment promotion, project development, or business development.

OR

  • Bachelor’s Degree in Economics, Commerce, Project Management, or related fields, with at least five (5) years’ experience in enterprise development, investment promotion, project development, or business development.

Experience in the tourism sector will be an added advantage.

Skills and Competencies

  • Strong project planning and project management skills.
  • Financial and economic analysis skills.
  • Research and analytical skills.
  • Strong communication and presentation skills.
  • Computer proficiency in Microsoft Office applications.
  • Ability to work independently, manage multiple assignments, and meet deadlines.
  • High ethical standards, professionalism, and customer service orientation.

Other Requirement

  • A valid Code B Driver’s Licence.

Personal Attributes

  • Self-motivated person with total commitment to the job.
  • Good organizational and communication skills.
  • Strong interpersonal skills.

Submission of Applications

Applicants should submit their application letter, detailed CV, and certified certificates to:

Email: [email protected]

Applications must be submitted on or before 17 July 2026 at 17:00hrs.

Applicants must clearly state the position they are applying for in the subject line.

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