With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:Local – Fixed Term Employee (Fixed Term)
Job Description:
Job Description Summary
The incumbent will manage and provide technical support in the implementation of WV Lesotho Strategic and transactional/technical human resources activities, and ensure provision of effective, efficient and quality services through proper planning, organizing and overseeing of the day-to-day work of the P & C function, ensuring it is aligned and integrated in a ‘best fit’, with the primary purpose of promoting the Organizational and staff well-being aspirations, towards effective delivery of WV Lesotho Strategic objectives.
MAJOR RESPONSIBILITIES
1. People & Culture Strategy:
- Actively participate in the development, review and implementation of People & Culture strategy and World Vision Lesotho Strategy Review sessions.
- Participate in the development, review and updating of People and Culture policies in consultation with P&C Director and relevant stakeholders to align with Lesotho legislative environment.
- Proactively advise management and staff of any changes in P&C policies, employment; conditions, guidelines and the implications thereof.
- Conduct staff training/refreshers on policies, systems and processes to enhance compliance and timely completion within the Regional standards.
- Monitor and continually review P&C processes and systems to ensure relevance to the ministry and efficiency in talent acquisition, performance management, staff care, learning and development, employee relations, salaries and benefits.
- Promote World Vision culture through the Mission, Vision, Core Values and Mindsets & Behaviours across the organization;
2. Employee Relations, Wellbeing and Safety
- Support the P&C Director in carrying out HR wellbeing surveys including Our Voice and collaborate with all functions for the effective implementation of the recommendations;
- Plan and implement staff care interventions in collaboration with P&C team and all the stakeholders to create a conducive working environment and position WVL P&C Dashboards at a green rating;
- Collaborate with Faith & Development Function to entrench WV culture through implementation of spiritual care programs;
- Promote P&C Department to ensure it remains the heart of the organization by being easily accessible, available and visible to support staff and create psychological safety across WVL;
- Work with P&C Director and line managers to address people concerns at early stage and come up with amicable solutions;
- Attend to cases reported on Integrity and Protection Hotline (IPH) and Internal Investigations Management (IIM) and conduct support, guidance and or disciplinary enquiry as may be necessary.
3. People & Culture Business Partnering, Processes & Systems:
- Provide technical guidance and support to line managers on procedure for acquisition of the highly competent candidates through a diverse, inclusive and fair recruitment process best suited for World Vision positions;
- Manage the payroll process through employee data verification to ensure correctness; accuracy and timely payment of monthly salaries;
- Maintain accurate and easily accessible employee records both physically and on Workday to enhance agile P&C services and support data driven decisions;
- Participate in P&C budget preparation and regularly track P&C expenditure in liaison with Finance
- Partner with internal and external stakeholders to mainstream and effectively implement safeguarding, diversity and inclusion standards for customer service;
- Undertakes unscheduled regular HR audits to identify risks and implement mitigation measures in support of WV scheduled audits processes.
4. Talent Management & Performance Management:
- Implement strategies that will help to identify, develop and retain high potential staff;
- Conduct a comprehensive Orientation Program for on-boarding employees in collaboration with P&C Director, Line Managers & All the Facilitators;
- Participates in the design and deliverance of employee training programs in talent development;
- Advise P&C Director and the management on talent related issues which may adversely affect performance;
- Support managers on talent assessment, talent profiles and capacity development plans towards the development of sound succession plans;
- Promote a performance culture in World Vision Lesotho through capacity building of staff & managers on understanding of the systems, process and methodology;
- In conjunction with P&C Director and department managers, coordinate and ensure timely setting and review of performance agreements for staff at National Office and Clusters. Ensure that subsequent feedbacks and follow-ups are logically concluded;
- Prepare timely reports on talent and performance management for use in learning interventions and decision-making process.
5. Employee Relations, Diversity and Inclusion:
- Ensure all staff are educated on policies, procedures and internal controls and that everyone is familiar with the reporting protocols and measures in place to build a culture of discipline and compliance within the acceptable behavioral standards;
- Participate actively as focal point for reporting and management of sexual harassment allegations in WVL;
- Represent P&C in the GESI committee to ensure compliance to its standards and integration of Diversity, Equity and Inclusion in all strategies of the organization;
- Attend to cases reported on Integrity and Protection Hotline (IPH) and Internal Investigations Management (IIM) and conduct investigations for management actions;
- Partner with management to ensure that disciplinary enquiries are conducted in a manner that is fair and within the context of the policy and or the Labour Code of Lesotho;
- Provide technical advice to P&C Director on potential labour issues and best approaches.
6. People Management & Reporting
- Provide technical support to the P&C Officer. Effectively supervise P&C Officer to carry out their responsibilities to the required standards;
- Carry out continuous assessment, coaching, mentoring and counseling for P&C Officer;
- Identify P&C Officer capacity gaps and support/initiate strategies to remedy them. Support the career growth and development of P&C Officer;
- Provide supervision to temps and interns engaged under P&C;
- Prepare and submit departmental reports and other briefs to the Director as and when required;
- Prepare Regional and System based Reports as scheduled and when required;
- Proactively work with the P&C Director and team to ensure departmental mandates are achieved to the required standards.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in human resources management, Industrial Psychology, Organizational Development or related field;
- Post-graduate qualification in Human Resources Management, Industrial Psychology, Organizational Development or Labour Law will be an added advantage.
- At least 5 years broad experience in Human Resources Management in a relatively large, complex and busy environment, of which 3 were served at supervisory level;
- Proven experience in handling recruitment cycle, on-boarding process; remuneration & benefits; learning & development initiatives; performance management, HR Information Management; staff care programmes and employee relations to support all work units;
- Proven experience of partnering with all stakeholders and staff to entrench the organizational mission statement, vision, strategy and the core values;
- Proven experience of achieving organizational goals in a dynamic and rapidly changing organization;
- Proven working knowledge of HR Software packages to ensure effective service delivery with quality results;
- Proven experience of handling HR functions including Payroll using SAGE HR or a similar HR system.
COMPETENCIES AND OTHER ATTRIBUTES
- Strong supervision skills, including training, mentoring and teams’ support ;
- Excellent written and verbal communication skills, including report-writing.
- Excellent computer skills (MS Package, Statistical Packages, Microsoft Outlook).
- Strong analytical and negotiation skills.
- Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds ;
- Emotional and spiritual maturity;
- Knowledge of Labour Laws and HR best practices ;
- Excellent interpersonal and leadership skills;
- Must be a committed Christian, able to stand above denominational diversities.
- Ability to work under pressure in a rapidly changing work environment
Work environment: Office-based with travel to the field
REMUNERATION: Competitive with market standards
Application Requirements:
Please upload your CV and covering letter, copies of educational certificates, transcripts and ID. You are requested to provide 2 professional referees, 1 spiritual referee and 1 HR Practitioner with full details including full names, relationship, email addresses, and contact numbers. At least one reference should be an immediate supervisor from your recent employer.
Disclaimer: Applications received after the closing date will not be considered. Only shortlisted candidates shall be contacted.
Closing Date:Wednesday, 21st February, 2024 at 11:59PM
Applicant Types Accepted: Local Applicants Only