Senior Information Technology Officer at AUSSOM (African Union) (Req ID: 3005)
Mogadishu, Somalia
PAPS
Fixed Term
Closing Date: 13 July 2026
Job Description
AU Values
- Respect for Diversity and Teamwork
- Think Africa Above All
- Transparency and Accountability
- Integrity and Impartiality
- Efficiency and Professionalism
- Information and Knowledge Sharing
Organization Information
- Reports to: Chief Integrated Support Services (CISS)
- Directorate/Department/Organ: Department of Political Affairs, Peace and Security
- Division: AU Support and Stabilization Mission in Somalia (AUSSOM)
- Number of Direct Reports: 1
- Number of Indirect Reports: 0
- Job Grade: P3
- Contract Type: Fixed Term
- Location: Mogadishu, Somalia
Purpose of Job
The Senior Information Technology Officer reports to the Chief Integrated Support Services (CISS) and supports the planning, coordination, implementation, maintenance, and monitoring of Mission ICT systems and services in support of the AUSSOM mandate. The role ensures ICT infrastructure management, systems administration, network operations, user support, information security, and technology coordination within a complex field mission environment.
Main Functions
- Supports planning, coordination, implementation, and monitoring of Mission ICT systems and infrastructure
- Contributes to management of ICT infrastructure including networks, servers, communication systems, and enterprise applications
- Ensures ICT service delivery, systems administration, and operational continuity
- Supports ICT projects, upgrades, and technology initiatives
- Assists with cybersecurity, data protection, and ICT compliance activities
- Provides technical troubleshooting, user support, and system maintenance
- Supports ICT reporting, monitoring, and information management
Specific Responsibilities
- Manage and support ICT systems, infrastructure, and operational technology services
- Administer networks, servers, communication systems, and enterprise applications
- Ensure ICT service delivery, network operations, and system availability
- Coordinate ICT projects, upgrades, deployments, and system improvements
- Support cybersecurity, access control, and information security compliance
- Provide technical troubleshooting and user support services
- Monitor ICT infrastructure performance and system reliability
- Prepare ICT reports, assessments, and technical documentation
- Liaise with Mission components, contractors, and AU ICT structures
- Support supervision of ICT personnel and field support teams
- Maintain ICT records, logs, and technical documentation
- Perform any other duties assigned by the supervisor
Academic Requirements and Relevant Experience
- Master’s degree in IT, Computer Science, Information Systems, Network Engineering, Telecommunications, Software Engineering, or related field with at least 7 years of relevant experience, including 3 years in ICT systems administration or network operations
OR - Bachelor’s degree in a related field with at least 10 years of relevant experience, including 3 years in ICT systems administration or network operations
- ICT certifications (networking, cybersecurity, IT service management, cloud, etc.) are an advantage
- Experience in international field missions is desirable
- Strong technical, analytical, and coordination skills required
Required Skills
- ICT systems administration and network management skills
- Knowledge of cybersecurity, information security, and data protection
- ICT troubleshooting and technical support capability
- Ability to manage ICT infrastructure and service delivery
- Strong analytical and reporting skills
- Ability to work under pressure in field mission environments
- Strong coordination and stakeholder engagement skills
- Proficiency in ICT tools, monitoring systems, and Microsoft Office
- High level of professionalism, confidentiality, and accountability
Tenure of Appointment
The appointment will be made on a fixed-term contract for one (1) year, with the first three (3) months as a probationary period. Renewal is subject to performance and funding availability.
Gender Mainstreaming
The African Union Commission is an equal opportunity employer and strongly encourages qualified women to apply.
Languages
Proficiency in one AU working language is required, and fluency in another is an added advantage.
Remuneration
Annual salary: US$ 125,607.58 (P3 Step 5) for internationally recruited staff, inclusive of all allowances.
US$ 91,058.73 for locally recruited staff of the African Union Commission, inclusive of all allowances.
Application Information
Applications must be submitted no later than 13 July 2026 at 11:59 p.m. EAT.
Only shortlisted candidates will be contacted.
Candidates must submit a CV, African passport, and required academic qualifications.
Women and candidates from underrepresented AU member states are strongly encouraged to apply.