Senior Employee Communications and Content Manager

at Netlify

Remote

Company Overview

With over 2 million developers worldwide, Netlify is leading the transition to modern Jamstack-based web development. By uniting the ecosystem of developer tools and technologies, Netlify makes it easier than ever to build, deploy, and scale web applications

We are excited to announce our most recent Series D fundraise of $105M led by Bessemer Venture Partners, with participation from our existing investors Andreessen Horowitz, BOND, EQT Ventures, Kleiner Perkins, Mango Capital and Menlo Ventures with an overall $2B valuation.

Though our team is growing fast, we’ve managed to stay tight-knit while welcoming newcomers to the fold.We hail from around the globe with diverse backgrounds, we’re ~40% woman or non-binary, and are composed of 34 different nationalities.

We aim to create a company culture of empowerment where the best idea can come from anywhere, as we believe that empowered and engaged team members do the best work. We strive to be thoughtful, caring, and collaborative in our work within and across teams. We’ll be giving you the tools you need to succeed and looking to you for suggestions for improvement—not just in your daily job, but in many other aspects of building a company.

About the Opportunity:

We are seeking a passionate, creative, and energetic employee communications and content expert to join the Employee Communications, Connection & Experience team at Netlify. You will champion the development and maintenance of a positive, inclusive company culture and ensure our values are lived across the organization. You will do this by partnering with the business and leadership team to ensure effective communication of change, policies, and programs to employees.

In this role, you will design and implement an organizational internal communications strategy with the Director of Employee Communications, Connection & Experience and VP of People. You will create and maintain the editorial calendar, digital employee handbook, messaging framework, manager communications guide, and communications resources center. You will develop content and communications campaigns to support our leaders, business objectives, and our Values 2.0 initiative, ensuring our values are lived across the organization.

What You’ll Bring:

• 5+ years of relevant experience in executive and employee communications.
• A history of communicating with and creating content for a global organization with diverse employees.
• A breadth of experience in creating messaging and content for leadership presentations at internal events such as All-Hands and fireside chats.
• A knowledge of employee communications platforms and software.
• A passion for content, copyediting, and storytelling.
• An eye for detail and insisting on the highest standards.
• A love of data, metrics, and analytics to ensure our messaging is resonating with employees.
• A high level of comfort meeting with C-suite executives and the leadership team.
• A good sense of humor and willingness to care deeply and have fun.
• A willingness to “weigh in and buy in” to deliver timely, accurate information to employees.
• A desire to understand through active listening and questioning, proactively address problems you identify and assume responsibility for your work.

Within 1 month, you’ll:

• Learn about Netlify, including our technology platform, culture, and values.
• Onboard and get acquainted with how we communicate with employees globally.
• Start building relationships with teams that you’ll be working with on a regular basis.
• Conduct an audit of our communications channels, tools and resources.
• Create a 2022 editorial calendar and content submission process.
• Gather and own the content for the Monday Kickstarter meetings.
• Research and begin drafting the organizational internal communications strategy.

Within 3 months, you’ll:

• Deliver the organizational internal communications strategy and timeline.
• Help create content and campaigns for our Values 2.0 initiative.
• Begin developing the 2022 Messaging Framework based on our business priorities and goals.
• Research best practices for visual storytelling and creative channels to reach employees.
• Determine the best way to capture metrics and data to influence our communications strategies.

Within 6 months, you’ll:

• Create an internal Communications Resource Center to serve as a single source of truth for employee communications.
• Adjust and refine the organizational internal communications strategy and timeline based on initial results and learnings.
• Work with the leadership team to create messaging and content for the 2022 All-Hands.
• At Netlify, we are a growing company that is constantly evolving so the timeline is intended to show you what you can expect from the role. Keep in mind we’re always iterating, learning, and growing thus expect these guidelines to continue to evolve as we expand. We’re excited for you to join us on the journey!

About Netlify

Of everything we’ve ever built at Netlify, we are most proud of our team.

We believe that empowered and engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. As a distributed-first organization, we want to make sure wherever our team is we find inventive ways to collaborate, debate, and learn from each other.

To learn a bit more about our team and who we are, make sure to visit our about page.

Applying

Not sure you meet 100% of our qualifications? Please apply anyway!

When applying please include: A resume or short listing of your job history & skills. (A link to a LinkedIn profile would be fine). A cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify would be great, though not required & will not impact your application. When we receive your application we’ll get back to you about the next steps.

Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. We believe that the unique contributions of all Netlifolks is the driver of our success. We are all responsible for bringing on people from all walks of life. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know.