Key responsibilities:
- Ensuring customer satisfaction and liaising with customers during their events
- Coordinate and manage Supervisors and their staff according to daily operational requirements, whilst maintaining a harmonious and motivated team;
- Maintain and control all Banqueting admin requirements;
- Monitor and update (with F&B manager) and implement Banqueting standards;
- Monitor stock control of all Banqueting equipment;
- In conjunction with Supervisors and Housekeeper, ensure front and back of house areas are maintained according to set requirements and standards;
Qualifications, skills and experience:
- A national diploma in hospitality management with at least five years’ experience in the same/similar operation and position
- Interpersonal/Leadership skills
- People/Communication skills
- Organising skills
- Attention to detail
- Customer-focused and service-driven
- People management skills
- Service excellence skills
- Product and service knowledge
- Knowledge of the industry
- Effective supervision skills
- Complaint handling skills
Closing date: 29 May 2019
PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.
For more info, please contact the CSIR Recruitment Centre on 012 841 4774 or email us at [email protected]
The CSIR is an equal opportunity employer. As such, it is committed to the Employment Equity Act of 1998. By applying for this position at the CSIR, the applicant understands, consents and agrees that the CSIR may solicit a credit and criminal report from a registered credit bureau and/or SAPS (in relation to positions that require trust and honesty and/or entail the handling of cash or finances) and may also verify the applicant’s educational qualifications and employment history. The CSIR reserves the right to remove the advertisement at any time before the stated closing date and it further reserves the right not to appoint if a suitable candidate is not identified.