Position Profile
CHE 010
Position Title
Secretary/Receptionist
Job Description
Position Title: Secretary/Receptionist
Directorate: Human Resources & Corporate Services
Grade: B3
Reports to: Human Resources & Corporate Services Manager
Peer Relationships: Driver and Secretaries
Direct Subordinates: None
Internal Liaison: All staff across Directorates
External Liaison: Service providers, consultants, visitors, and other stakeholders
Purpose of the Job
To provide professional, efficient, and client-focused secretarial, reception, and administrative support services to ensure smooth day-to-day operations of the Directorate and a positive institutional image aligned with Council on Higher Education (CHE) standards.
Key Accountabilities
- Internal and External Support Services
- Secretarial and Administrative Support
- Reception and Switchboard Operations
- Mail and Document Handling
Essential Requirements
Qualifications
Diploma in Secretarial Studies, Office Administration, or an equivalent qualification
Experience
At least 2–4 years’ relevant experience in secretarial, administrative, or receptionist roles
Key Competencies
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Document management and record-keeping skills
- Switchboard and office equipment operation
- Professionalism and strong ethical conduct
- Customer service orientation
- Strong interpersonal and communication skills (verbal and written)
- Good organisational and time management skills
- Attention to detail and accuracy
- Ability to work under pressure and manage multiple tasks
Further Information
Detailed job descriptions and requirements for the above positions are available on the CHE website:
www.che.ac.ls
Application Instructions
Interested candidates should submit:
- A formal application letter
- A detailed Curriculum Vitae (CV)
- Certified copies of academic certificates and transcripts
- Names and contact details of three (3) referees
Applications must be submitted to:
Director Human Resources and Corporate Services
Council on Higher Education
P.O. Box 14046
Maseru 100
Lesotho
Email: [email protected]
Or hand deliver to
Corner Lerotholi and Constitution Road, Maseru
Closing Date
4:00 PM on Friday, 10 July 2026
Important Notes
- Applicants are required to verify their local qualifications and evaluate foreign qualifications with the Council on Higher Education.
- Only applications that meet the minimum requirements will be considered.
- Only shortlisted candidates will be contacted.
- Late applications will not be accepted.