Platinum Credit Ltd
Vacancy: Sales Team Leader
Role Overview
The Sales Team Leader is responsible for leading a team of Sales & Marketing Officers (SMOs) to achieve sales and recruitment targets, grow the active client base, and deliver outstanding service in the field.
Reporting to the Sales & Marketing Assistant Manager, this role combines hands-on people leadership with operational oversight, training, marketing coordination, and compliance. The role plays a critical frontline part in the success of Platinum Credit Ltd.
Key Responsibilities
Team Leadership & SMO Management
- Drive growth in the number of actual and active SMOs within the team
- Motivate, mentor, and maintain consistently high energy levels across all team members
- Assess SMO performance through direct field observation and practical evaluations
Sales, Marketing & Business Development
- Achieve sales and recruitment targets by sourcing new business as a team
- Coordinate marketing activities and participate in promotional events, including CSR, door-to-door marketing, and activations
- Build and maintain relationships with Ministry HR representatives and existing customers to generate referrals and grow the client base
Training & Product Knowledge
- Ensure continuous and thorough training of SMOs to strengthen product knowledge
- Interpret, communicate, and guide field agents on the company’s lending policies and procedures
- Master and ensure consistent use of all Platinum Credit systems within the team
Operations, Compliance & Reporting
- Ensure timely submission of all reports, including sales, marketing, and training reports
- Perform all other duties assigned by management related to this position
Key Performance Target
- Maintain SMO attrition/turnover below 15%
- Demonstrate consistent growth in both actual and active SMO numbers
- Ensure sales and recruitment targets are achieved in each cycle
Qualifications & Experience
Education
- Bachelor’s Degree in Marketing, Business Administration, Commerce, or a related field
Leadership & Coaching
- Proven ability to motivate, train, and retain a field sales team with measurable improvements in performance and growth
Experience
- Minimum of two (2) years’ experience in sales or marketing, including demonstrated experience leading or supervising a team of field agents or sales officers
Sales & Marketing Skills
- Strong understanding of field sales, client acquisition, referral networking, and community marketing activations
Communication & Reporting
- Ability to compile and submit accurate and timely sales, marketing, and training reports
- Strong interpersonal and presentation skills
Compliance & Systems
- Familiarity with QMS processes and loan policy interpretation
- Willingness to master Platinum Credit internal systems
Added Advantage
- Prior experience in microfinance, consumer lending, or financial services
How to Apply
Submit the following documents:
- Curriculum Vitae (CV)
- Cover letter
- Copy of ID
- Certificates and academic transcripts
Send applications to: [email protected]
- Tel: +266 5201 1005
Closing Date
22 June 2026