Sales Team Leader
Location: Mohale’s Hoek
Role Overview
The Sales Team Leader is responsible for leading a team of Sales & Marketing Officers (SMOs) to achieve sales and recruitment targets, grow the active client base, and deliver outstanding service in the field.
Reporting to the Sales & Marketing Manager, this role combines hands-on people leadership with operational oversight, training, marketing coordination, and compliance—playing a critical frontline role in the success of Platinum Credit Ltd.
Key Responsibilities
Team Leadership & SMO Management
A) Drive growth in the number of actual and active SMOs within the team.
B) Motivate, mentor, and maintain consistently high energy levels across all team members.
C) Assess SMO performance through direct field observation and practical evaluations.
Sales, Marketing & Business Development
A) Achieve sales and recruitment targets by sourcing new business as a team.
B) Coordinate marketing activities and participate in promotional events, including CSR, door-to-door marketing, and activations.
C) Forge and maintain relationships with Ministry HR heads and existing customers to generate referrals and grow the client base.
Training & Product Knowledge
A) Ensure continuous and thorough training of SMOs to master product knowledge.
B) Interpret, communicate, and provide guidance to field agents on the company’s lending policies and procedures.
C) Master and ensure consistent use of all Platinum Credit systems within the team.
Operations, Compliance & Reporting
A) Ensure timely submission of all reports, including sales, marketing, and training reports.
B) Perform all other duties assigned by management that are related to this position.
Key Performance Target
The Team Leader must maintain SMO attrition/turnover below 15%, demonstrate consistent growth in both actual and active SMO numbers, and ensure sales and recruitment targets are met each cycle.
Qualifications & Experience
Education
- Bachelor’s Degree in Marketing, Business Administration, Commerce, or a related field.
Leadership & Coaching
- Proven ability to motivate, train, and retain a field sales team with measurable results in performance and growth.
Experience
- Minimum of 2 years’ experience in sales or marketing, with demonstrated experience leading or supervising a team of field agents or sales officers.
Sales & Marketing Skills
- Strong understanding of field sales, client acquisition, referral networking, and community marketing activations.
Communication & Reporting
- Ability to compile and submit accurate and timely sales, marketing, and training reports.
- Strong interpersonal and presentation skills.
Compliance & Systems
- Familiarity with QMS processes, loan policy interpretation, and willingness to master Platinum Credit internal systems.
Added Advantage
- Prior experience in microfinance, consumer lending, or financial services.
How to Apply
Submit the following documents:
- CV
- Cover Letter
- ID
- Certificates
- Transcripts
Email applications to: [email protected]
For enquiries, contact:
- +266 5201 1005
- 2232 4412
Closing Date
10 August 2026