About Us
Dimagi is an award-winning social enterprise and a certified B-corp and Benefit Corporation. We build software solutions and provide technology consulting services to improve the quality of essential services for underserved populations. Our open-source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. Our choice to be a certified B-Corp and Benefit Corporation sends a clear signal to our partners, our team members, and our communities that we not only believe but also take action in using business as a force for good. Together they combine our passion and commitment to tackle complex health and social inequities and work towards a brighter future for all.
About the Role
Dimagi is hiring a Sales Development Representative (SDR) to join our sales team in our India Office. This position can be based out of our office in Cape Town, South Africa but is also open to remote employment within South Africa.
The SDR is someone who gets excited by helping communities in need, ranging from communities in Sub-Saharan Africa to rural India, and making an impact through their work and advocating for the use of digital technologies to serve populations in need. The SDR will work closely with all departments of the SaaS Division, as well as with team members across the U.S., Africa and India.
Our product, CommCare, is used around the globe in some of the world’s most underserved communities, and the SDR will be one of the key members of our team, ensuring more people in need gain access to our product. The SDR will drive the inbound sales process and engage with leads (users that have confirmed their interest in using our software) and outbound leads (based on research) to help determine if CommCare can assist the community with their needs. The SDR will leverage various sales enablement tools to convert them to subscribers
We are seeking someone with strong organizational skills and an interest in connecting with users and solving their problems using the power of software technologies.
As the SaaS Division grows its sales team and keeps iterating on its go-to-market strategy, there is significant room for innovation, problem-solving, creativity, hands-on experience and learning.
Responsibilities:
Dimagi is an award-winning social enterprise and a certified B-corp and Benefit Corporation. We build software solutions and provide technology consulting services to improve the quality of essential services for underserved populations. Our open-source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. Our choice to be a certified B-Corp and Benefit Corporation sends a clear signal to our partners, our team members, and our communities that we not only believe but also take action in using business as a force for good. Together they combine our passion and commitment to tackle complex health and social inequities and work towards a brighter future for all.
About the Role
Dimagi is hiring a Sales Development Representative (SDR) to join our sales team in our India Office. This position can be based out of our office in Cape Town, South Africa but is also open to remote employment within South Africa.
The SDR is someone who gets excited by helping communities in need, ranging from communities in Sub-Saharan Africa to rural India, and making an impact through their work and advocating for the use of digital technologies to serve populations in need. The SDR will work closely with all departments of the SaaS Division, as well as with team members across the U.S., Africa and India.
Our product, CommCare, is used around the globe in some of the world’s most underserved communities, and the SDR will be one of the key members of our team, ensuring more people in need gain access to our product. The SDR will drive the inbound sales process and engage with leads (users that have confirmed their interest in using our software) and outbound leads (based on research) to help determine if CommCare can assist the community with their needs. The SDR will leverage various sales enablement tools to convert them to subscribers
We are seeking someone with strong organizational skills and an interest in connecting with users and solving their problems using the power of software technologies.
As the SaaS Division grows its sales team and keeps iterating on its go-to-market strategy, there is significant room for innovation, problem-solving, creativity, hands-on experience and learning.
Responsibilities:
- Under the supervision of a Senior Partnerships Manager, manage the inbound sales pipeline to achieve and exceed quarterly revenue objectives while maintaining activity metrics and a good follow-up of the sales process
- Under supervision, execute the Sales efforts throughout the inbound and outbound sales process, including:
- Investing time corresponding and engaging with members of large and small organizations, often including senior leaders
- Researching new prospects and gathering their needs
- Scheduling demos and follow-up calls
- Conveying the key value of our product
- Assisting clients with finding the best solution to fit their need
- Qualifying the most promising prospects and transitioning them to the Senior Partnerships Manager’s pipeline, if needed
- Ensure a smooth transition for our customers to the billing and customer success teams
- Leverage Salesforce.com to track and prioritize sales activities and monitor sales outcomes
- Leverage Outreach, LinkedIn Sales Navigator or similar sales enablement tools to break into new organizations to increase the reach of CommCare
- Create new processes to increase the effectiveness and efficiency of the team
- Gather learnings from our users and our products and report to the SaaS Division on key outcomes and learning
What you must bring:
- Knowledge of Sales techniques, acquired through 2-3 years of sales development experience
- Interest in the INGO sector
- Capacity and interest in mastering the use of a software product
- Outstanding communication and listening skills.
- Confidence with in-person and web-based presentations
- A strong ability to persuade and tailor your messaging depending on the audience
- A “people person” who is energized by connecting with people
- A very strong passion for sales
- Strong organizational and time management skills
- Able to quickly innovate and think on your feet
- Fluency in English
Bonus Points:
- Fluency in Spanish or additional languages
- Bachelor’s or Master’s degree in a related field
- M&E experience
- Proficiency using CRM systems, such as Salesforce and Outreach
- Desire to make a social impact
Benefits Provided:
We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position is 477,166 ZAR annually.
However, the benefits we offer are geared towards having a strong impact on our staff’s well-being. A few of our key benefits are outlined below:
- 100% employer-sponsored medical insurance
- 5% match to Employees’ Retirement Fund
- Stock Option Plan
- 30 days paid time off inclusive of holidays
- Unlimited sick time and excellent parental leave policy
- Access to a flex-time policy that allows employees to work based on a flexible work schedule
- Access to an Employee Assistance Program (EAP) through Magellan Healthcare
Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.
Job Type: Full-time