TIGRIS HOME FURNITURE STORE
POSITION DETAILS
JOB TITLE : Sales Associate
LOCATION : Ha Foso Business Complex
REPORTING TO : Director
EMPLOYMENT TYPE : Contract
WORKING HOURS :
- Summer : 08:30 – 18:00
- Winter : 08:30 – 17:30
BACKGROUND
Tigris Home is a furniture retail business specialising in home furniture.
The store is seeking a dedicated and focused individual to support daily operations, improve sales performance, and ensure excellent customer service.
SALES AND CUSTOMER SERVICE RESPONSIBILITIES
- Welcome and assist customers in a friendly and professional manner.
- Understand customer needs and recommend suitable furniture products.
- Explain product features, prices, delivery arrangements and warranties.
- Process sales transactions accurately and efficiently.
STORE OPERATIONS
- Maintain a clean, organised and attractive showroom.
- Arrange and display furniture according to store standards.
- Report low‑stock levels or damaged items to the owner.
ADMINISTRATION AND REPORTING
- Record daily sales and customer inquiries.
- Assist with basic record‑keeping and documentation.
- Follow company policies and procedures.
GENERAL DUTIES
- Support promotional and marketing activities.
- Assist with deliveries or loading when required.
- Perform any other reasonable duties assigned by the owner or management.
REQUIRED QUALIFICATIONS AND SKILLS
- Minimum education or relevant certificate (added advantage).
- Previous retail or sales experience (added advantage).
- Good communication and interpersonal skills.
- Basic numeracy and cash‑handling skills.
- Honest, reliable and customer‑oriented.
- Ability to work independently.
PERFORMANCE INDICATORS
- Customer satisfaction and feedback.
- Accuracy in cash handling and record‑keeping.
- Punctuality, reliability and professionalism.
- Store cleanliness and product presentation.
REMUNERATION
Remuneration is negotiable, depending on experience and creativity.
Note:
- Wi‑Fi is prepaid and must be used cautiously.
- Performance reviews are conducted monthly.
CODE OF CONDUCT
The employee is expected to:
- Act honestly and ethically at all times.
- Respect customers and owner/management.
- Protect company property and confidential information.
ACCEPTANCE OF TERMS
By accepting this position, the employee agrees to the responsibilities and conditions outlined in this Terms of Reference.
HOW TO APPLY
Applications must be sent to:
[email protected]
CLOSING DATE
Applications must be submitted on or before 27 January 2026.