LESOTHO ELECTRICITY COMPANY (PTY) LTD
VACANCY
Sales Agents Officer
Division: Customer Experience Division
Reference: ECED: CSD 009
Applications are invited from suitably qualified Lesotho Nationals for the above‑mentioned position. The position is tenable in the Customer Experience Division, and the incumbent will report to the Customer Services Manager.
Qualifications, Experience and Other Requirements
• BComm Accounting / General Accounting or equivalent
• Minimum of three (3) years’ experience in a Customer Services environment
• Sound understanding of revenue recognition and electricity sales
• Basic knowledge of Electricity Prepayment Management System
• Computer literacy is essential
• Valid driver’s licence
Key Performance Areas
Captured Sales Agents Information
• Maintain a database of all Sales Agents
• Reconcile Sales Agents’ end‑of‑shift reports against deposits
• Monitor and verify accuracy of bank deposits by Sales Agents
Relationship Management
• Attend to all referred customer queries
• Ensure that all technical and operational issues encountered by Sales Agents are attended to
• Continuously monitor system uptime and liaise with the IT Department
• Ensure adherence to LEC Customer Service Standards
• Ensure proper LEC signage at every Sales Agent’s premises and maintenance thereof
Issued Stationery and Staff Training
• Deliver required stationery and other consumables to Sales Agents
• Facilitate relevant training for Sales Agents
• Monitor performance of contracted courier services
How to Apply
Interested and suitably qualified candidates must email their applications, together with educational certificates and transcripts, to:
Email: [email protected]
Deadline: 29 March 2026
To apply, candidates must download and complete the application form available on the company website:
www.lec.co.ls → Opportunities → Careers
Enquiries
Tel: 5227‑4004 or 5227‑2147