The main purpose of the job is to provide administrative support to the Sales Team in a timeous and effective manner to ensure that sales targets are met.
Reporting: This role will report to the National Sales Manager
Job Objectives
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To follow up on documentation required (OTP / Quote / Finance).
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To open deal files from Predicted / Quotations / OTP’s received.
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To follow up on finance approvals.
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To co-ordinate deal documentation from Sales Executives and submit to Head Office.
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To complete deal summary with integrity.
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To ensure pending / confirmed mails received and processed.
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To submit the PDI Form.
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To submit the Invoice request.
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To submit the Invoice to Bank.
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To co-ordinate final delivery of vehicles & ensure approved releases.
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To arrange delivery documentation.
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To arrange registration of Vehicles (including COF orders, arranging, eNatis queries, Data Plates).
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To control & issue of Driver Kits / Key Rings.
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To capture the delivery coupon after receipt from Sales Executive.
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To follow up receipt / stocking of Trade-Ins.
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To manage Trade Packs / Trade-In process.
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To follow up with the Sales Executives if there is a Maintenance contract on the deal, if yes, support with the application and send all documentation through to Maintenance Department.
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To assist, follow up and report on Trade Back Applications.
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To ensure that all Deal Files has been closed.
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To follow up and report on Debtors.
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To assist with agreements / documentation on Demonstration Vehicles where applicable.
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To assist with the loading of Trucks on the Online-system
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To update the Sales Reporting File.
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To assist with the general enquiries / telephone calls / walk ins.
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To support Sales Team in respect of quotations, etc. when out of office
Education & Job Experience
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Must have a Diploma in Office Administration
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Must have at least 2 years administrative experience within the Automotive Industry
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Preferably 2 to 3 years’ experience in a Sales environment
Job Knowledge & Skills
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Computer literacy and MSOffice (Advantageous)
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Systems knowledge e.g. Automate
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Sales processes
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Good Understanding of Policies and Procedures
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Industry knowledge (Desirable)
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Interpersonal skills
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Ability to work under pressure
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Attention to detail
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Accuracy
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Time management
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Communication skills
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Following Instructions and Procedures
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Delivering Results and Meeting Customer Expectations
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Planning and Organising
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Coping with Pressures and Setbacks
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Adhering to Principles and Values
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Achieving Personal Work Goals and Objectives
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.