SAF Recovery Officer
Background
Employer: Platinum Credit Ltd
Department: Collections
Position: SAF Recovery Officer
Reports To: Collections Manager
Location: BNP, Maseru, Lesotho
Terms of Employment: Fixed-term contract (approximately 6–12 months, renewable subject to portfolio recovery progress)
Job Summary
Platinum Credit Ltd (PCL) is a CBL-licensed Tier II microfinance institution specialising in payroll-deduction lending.
The company holds a Secured Asset Finance (SAF) loan book with collections outstanding since July 2022. The SAF Recovery Officer will be dedicated exclusively to recovering this portfolio by tracing and engaging SAF clients, negotiating settlements and repayment arrangements, coordinating asset repossession where necessary, and driving the SAF book to full resolution.
Requirements
Minimum level of academic and professional qualification required to perform effectively in the role:
- Degree in Finance, Accounting, or a related field.
- Minimum of two (2) years’ experience in debt collections, credit control, loan recoveries, or asset finance. Experience with secured/asset-backed lending is a strong advantage.
- Prior experience in microfinance, consumer lending, or financial services will be an added advantage.
- Experience with loan management systems and strong Microsoft Excel skills.
- A valid driver’s licence is an added advantage (field visits and asset inspections).
Key Competencies
- Strong negotiation and persuasion skills.
- Excellent tracing and investigative ability.
- Persistence and resilience when dealing with aged and difficult accounts.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
- Self-driven and able to work with minimal supervision.
Behavioural Competencies
- High integrity, confidentiality, and accountability in handling client information and recovered funds.
- Firm but professional manner.
- Strong communication skills.
- Team player.
- Problem-solving skills.
- Fluent in Sesotho and English.
Disclaimer
- Applicants will undergo a background check if required.
- Only shortlisted applicants will be contacted.
- No hard-copy applications will be accepted.
How to Apply
Interested candidates should send:
- A covering letter explaining their interest.
- A detailed Curriculum Vitae (CV) showing three contactable referees.
Applications should be addressed to:
The Human Resource Office
Platinum Credit Ltd
Maseru
Email applications to: [email protected]
Closing Date
10 August 2026