Retail Clerk at Department of Postal Services

2062

JOB TITLE                           : RETAIL CLERK

GRADE                                  : E

NO. OF POSITIONS            : ONE (1)

RESPONSIBLE TO             : ASSISTANT CONTROLLER

DEPARTMENT                    : POSTAL SERVICES – KHABO

JOB SUMMARY

 Under the general supervision of Assistant Controller, the Retail Clerk displays retail products and services and coordinates postal transactions

KEY PERFORMANCE OUTPUTS

  • Collected revenue
  • Processed transactions

RECEIVERS/CLIENT

Consumers

Postal Management

MAIN DUTIES

  1.0 TO COLLECT REVENUE              
  1. Sell Postal products and services to members of the public.

1.2Collects revenue on rentals of private bags and boxes, COD and other newly introduced retail services.

2.0 TO PROCESS AND BALANCE TRANSACTIONS

2.1 Issues ordinary and telegraphic money and postal orders as per requirement of each customer.

2.2 Cashes postal orders, as per requirement of each customer.

2.3 Records daily transactions into cash book reconciliation.

  • Balances books of accounts for retail services.
  • TO ACCEPT AND DELIVER MAIL ITEMS

3.1 Accepts incoming mail, registered items and parcels from customers.

  • Delivers outgoing mail items at the counter to the customers.
  • PERFORM MAIL CIRCULATION DUTIES

4.1 Performs circulation branch duties on rotational basis

PERFORMANCE INDICATORS

  • Balanced books of accounts
  • Increased revenue collection

JOB SPECIFICATION

Diploma in Retail management, Sales and Marketing or management,

Plus 2 years’ experience in a postal environment.

SKILLS

  • Computer appreciation
  • Knowledge of accounting 

ATTRIBUTES

  • Ability to work under pressure
  • Approachable and proactive
  • Good customer care
  • Excellent interpersonal skills
  • Personally motivated and able to interact

Application on relevant application forms duly accompanied by certified copies of educational certificates, transcripts and Copy of ID should be addressed to:

Human Resources Office

Department of Postal Services

P.O Box 413

2nd Floor Post Office Building

Maseru 100.

Deadline for submission of applications is on the 11th October, 2019.

NB. Applications forms can be found at Maseru Main Post Office.

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