MPILO BOUTIQUE HOTEL
Restaurant Supervisor
Location: Mpilo Boutique Hotel, A-Flame Lily Hospitality Hotel
Department: Food and Beverage
Reports to: Restaurant Manager
We are seeking an experienced, service-driven Restaurant Supervisor to oversee daily operations across our restaurants, bars and banquet services.
Key Responsibilities
- Supervise, motivate and coach servers, bartenders and hosts/hostesses.
- Ensure high-quality service and prompt, efficient delivery of orders.
- Manage food, beverage and supply inventories; maintain stock and minimise waste.
- Maintain cleanliness, hotel standards and compliance with health and safety regulations.
- Handle guest complaints and concerns professionally and promptly.
Essential Skills
- Strong leadership, communication, interpersonal and analytical skills.
- Knowledge of menu planning, food preparation and beverage service.
- Excellent time management, multitasking, prioritisation and attention to detail.
- Ability to resolve problems and conflicts professionally and work across departments.
Experience and Qualifications
- Two (2) to four (4) years of progressive food and beverage experience, preferably in a supervisory role.
- Strong hospitality experience is essential.
- Degree or diploma in Hospitality, Food and Beverage Management, or a related field. Certification in food safety, hospitality management or a related field may be preferred.
Working Conditions
Ability to work variable shifts in a fast-paced environment, manage multiple priorities, stand for long periods, move quickly and lift heavy objects.
How to Apply
Submit a CV, certified copies of qualifications and a certified copy of an identity document to:
Email: [email protected]
Deadline for Submissions
20 October 2026