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Request For Proposals – Digital Agency 2025

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REQUEST FOR PROPOSALS – DIGITAL AGENCY 2025

1. About AfricaNenda

AfricaNenda is an Africa-led nonprofit that supports central banks and stakeholders to accelerate the deployment and improvement of inclusive instant payment systems (IIPS) across the continent. With a team of 21 experts across 11 countries, the foundation is committed to expanding affordable digital payments to 260 million financially excluded Africans by 2030.
Website: www.africanenda.org

2. Objectives

AfricaNenda seeks a qualified digital agency as a strategic partner to support the following:

  • Digital Marketing
  • Web Design & Development
  • Data Visualization & Motion Design
  • Social Media Strategy & Management

This is not just a service contract, but a growth partnership.

3. Scope of Services

Website Design, Development & Maintenance

  • Design and maintain a user-friendly, fast, and accessible website
  • Implement interactive features, data visualizations, and a Digital Library
  • Provide monthly maintenance, technical support, analytics, and full source code ownership

Digital Strategy & Performance

  • Holistic digital strategy: UX, SEO, SEM, content performance, user journey mapping
  • Run continuous testing, tracking, optimization

Social & Digital Media

  • Strategy, planning, publishing, engagement
  • Grow audience, web traffic, brand awareness, and lead generation

Contract Duration

  • Initial 1-year contract, with renewal based on performance

4. Required Qualifications

  • 10+ years of experience in digital services (web, SEO/SEM, UX/UI, CMS, Power BI, etc.)
  • Demonstrated experience with NGOs, non-profits, or development organizations in Africa
  • Strong portfolio with live samples
  • Mandatory content languages: English, French, Arabic
  • Ability to work remotely, under tight deadlines
  • Commitment to quality assurance, risk mitigation, and maintenance support

5. Proposal Format

Technical Proposal (max 15 pages, including short CVs)

  • Experience, qualifications, work process
  • Team structure and portfolio

Financial Proposal

  • Round 1: Generic rate card and daily rates per team member profile
  • Round 2 (for shortlisted): Specific project-based quotation
  • All costs should be in USD (inclusive of taxes if applicable)
  • No conflict of interest allowed
  • Language: English or French
  • Work: Fully remote
  • Validity: 90 days

6. Evaluation Criteria

CriteriaWeight
Technical Proposal & Portfolio65%
Financial Proposal & Rate Transparency30%
Gender-balanced, African-based project team5%
Total100%

Shortlisted candidates will proceed to Round 2 with a specific project briefing and updated evaluation criteria.

7. Submission Details

  • Deadline: 23 May 2025
  • Submit to: [email protected]
  • Subject line: RFP – Digital Agency 2025
  • Notification of results: By 30 June 2025

8. Additional Info

  • Work is as-needed
  • All assets created will be the exclusive property of AfricaNenda for unrestricted use

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