Reporting Analyst – Remote, US

We are open to candidates from the following locations: Marlborough, MA, Chicago, IL, Boston, MA, Waltham, MA, Warwick, RI, Chicago IL, and Philadelphia, PA.

Responsibilities:

• Develop & Support ETL solutions
• Assist Technical Lead with team operations
• Provide project support, includes participating in meetings and project scoping
• Adhoc analysis of travel data for internal review & external clients
• Assist with customer support queries, such as data integrity and validation questions
• Develop reports and dashboards with extensive graphical display of data
• Analyze data and trends, and suggest performance improvement measures
• Work effectively with the client management team to identify, estimate, prioritize, and resolve issues

Technical Experience:

• Microsoft Business Intelligence tools, specifically SSIS and SSRS
• Must have a good understanding of data relationships and a strong command of SQL syntax
• Data warehousing, data mart and database technologies, standards, and methodologies
• Database tuning and performance
• Analysis and design skills, critical thinking, and analytical problem solving
• Business Intelligence environment as an ETL Developer
• High proficiency with Microsoft Excel

Not required but nice to have:

• Experience with travel data
• Experience with Talend or ETL similar tools
• Database Administration and maintenance
• Experience with 3rd party reporting tools

In addition to the above:

Service Orientation:

• Exceptional service orientation.
• Manage ongoing relationships with internal and external clients.
• Strong written and verbal communication skills ; strong customer focus skills

Results Oriented:

• Focused on achieving key objectives and goals relevant to success of the role.
• Completes tasks in an organized and methodical manner to meet agreed objectives.
• Able to multi-task and manage own time.
• Persistence to get results.
• Self-motivated and directed to achieve results.

Problem solving and analytical skills:

• Proactively identifies problems and escalate without prompting.
• Ability to analyze large volumes of information and break down into manageable portions in a logical manner.

Attention to Detail:

• Able to focus on large volumes of data and identify errors or discrepancies.

Interpersonal skills:

• Ability to relate with people and develop ongoing relationships that are mutually beneficial.
• Recognizes the importance of teamwork to achieve objectives.

Communication:

• Ability to communicate and articulate ideas to both technical and non-technical people.
• Can create documentation of systems and processes that are logical and easy to follow.

Location: Remote, US

FCTG USA is an affirmative action – equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

Open to candidates from other locations.