LETSHEGO FINANCIAL SERVICES
Position: Relationship Officer (Mohale’s Hoek & Mafeteng)
– Any Commercial degree
– At least 2 years’ experience in a high ranking Sales and Product financial institution
– Strong understanding of customer insights and analytics
– Understanding product and customer lifecycle and management
– Integrity and ethical standards
– Excellent communication skills
– Organisational and planning skills
– Analytical skills, good judgment and decision-making ability to interpret businesses’ sales performance and market information
– Ability to identify risks and work on mitigating the risks
– Multidisciplinary disposition
Critical Deliverables /Core Accountabilities and Responsibilities:
– Grow subsidiaries business growth through implementation of the branch sales strategy
– Process quality loans by ensuring adherence to company policies and procedures
– Prepare monthly sales report
– Build relationships with the relevant stakeholder to grow Letshego’s business.
Sells the subsidiaries sales and products through digital channels
– Offer excellent customer service to retain the customer base
– Identifies opportunities for process improvement by gauging customer reactions to processes and policies
Key Performance Indicators
– Timely Resolution of queries/complaints
Product Sales /Net Pay-outs
– Customer satisfaction with products & services
– Retain and Grow customer Base
How to apply:
Suitably qualified and experienced candidates should submit their application letter, curriculum vitae with three referees and copies of educational certificates to: [email protected] or hand deliver at Letshego Place, 20 Bowker Road, Old Maseru Toyota Building, Maseru, Lesotho on or before Wednesday 16th November 2022 at 1700hrs.
Disclaimer
Only shortlisted applicants will be contacted. Letshego Financial Services
reserves the right to appoint the suitable candidates that meet the application requirements. No late applications will be accepted.