LETSHEGO LESOTHO
Relationship Officer – Mafeteng
Contract Type: Permanent
Letshego Lesotho is seeking a suitably qualified and skilled Relationship Officer to join the Mafeteng Branch.
Main Purpose
Reporting to the Branch Manager – Mafeteng, the Relationship Officer will attract, acquire and retain clients by selling Letshego products to generate new business and by providing after‑sales service to ensure client retention.
Position Requirements
Education
• Diploma in Commercial fields (Business Administration, Business Management, Marketing, Accounting, etc.)
Experience
• Minimum 2 years’ experience as a Sales Agent/Representative/Administrator or Client Service Agent, preferably in the financial services industry.
Knowledge
• Excellent knowledge of MS Office
• Excellent knowledge of loan application processes, ecosystem, and systems
• Familiarity with CRM practices and ability to build professional business relationships
• Highly motivated and target driven with a proven sales track record
• Excellent selling, negotiation, and communication skills
• Strong prioritizing, time management, and organisational skills
• Ability to create and deliver presentations tailored to audience needs
Skills
• Confident in interacting with people
• Strong verbal communication and persuasive ability
• Good negotiation skills
• Strong presentation skills
• Results-driven
Critical Deliverables / Core Accountabilities
• Sell company products and services as assigned
• Receive and process loan applications from walk‑in and other clients
• Act as a liaison between the customer and the Company, providing excellent customer service
• Assist customers with completing documentation and compiling supporting documents
• Achieve or exceed the minimum monthly targets
• Support marketing activations and public outreach activities as required
• Refer new employer scheme business opportunities to the Company where identified
How to Apply
Suitably qualified and experienced candidates should submit:
• Application letter
• Curriculum vitae
• Copies of educational certificates
Submit via email to: [email protected]
Or hand‑deliver to:
Executive Building, Opposite LPPA, Pioneer Road, Maseru
Deadline: 27 March 2026 at 17:00 hrs
Disclaimer
Only shortlisted applicants will be contacted. Letshego Financial Services Lesotho reserves the right to appoint suitable candidates who meet the application requirements. No late applications will be accepted.