Relationship Analyst (Paterson Grade C)
Job Description
The Lesotho Post Bank, your only Basotho Bank invites suitably qualified candidates to apply for the following vacant position:
Job Title : Relationship Analyst (Paterson Grade C)
Reports to : Corporate Relationship Manager
Department : Corporate Investment Banking
Location : Maseru
JOB PURPOSE To deliver exceptional service to our clients by supporting the Relationship Manager and broader banking team in daily operations. Through consistent and meaningful client interactions, fosters trusted relationships that contribute to long-term client satisfaction. Analyzes credit data to assess risk levels associated with extending credit or lending, ensuring alignment with the bank’s strategic objectives and the broader client relationship goals.
DUTIES AND RESPONSIBILITIES
- Coordinates all activities regarding clients and customers such as client Value Proposition, client reporting and consultant analysis figures.
- Analyzes the management effort to setup good relationship with both domestic and international clients and present them before the management teams.
- Participates in various types of projects, put forward by the management as part of relationship management function.
- Deals with account management tasks such as account operations, transition management, restructuring accounts etc.
- Participates in internal client meeting and calls.
- Learns about the marketplace and investment business information’s regarding the company.
- Provides Corporate customers with solutions and alternatives to satisfy their needs and wants (up sell and cross sell).
- Collaborates with Product Houses to identify opportunities for enhancing client relationships and expanding service offerings
- Manages the growth of active customer Account Base to increase client base.
- Maximises Corporate Portfolio cross sell opportunities.
- Converts identified leads into successful sales by achieving individual targets set according to appropriate business area or sales plan.
Job Requirement
EDUCATIONAL REQUIREMENTS AND EXPERIENCE
- Bachelor’s degree in Accounting, Finance, Credit or any relevant/equivalent qualification.
- 1-2 years of banking experience.
GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
- Good knowledge of general banking practices, processes, and procedures
- Communication and Interpersonal skills
- Ability to build rapport with the customers.
- Team player
- Service orientation
- Client Centric
The closing date for submission of applications is 18th July 2025
DISCLAIMER: ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED