POSITION : RECEPTIONIST (x 1)
LOCATION : QMMH
REPORTING TO : RECEPTION MANAGER
CLOSING DATE : 22 JULY 2019
PURPOSE OF THE JOB
The incumbent will be responsible for all front desk administrative functions for the Lesotho PPP Hospital and Filter Clinics.
KEY RESPONSIBILITIES
The duties of the post include but are not limited to the following, and are carried out in accordance with the Lesotho PPP Hospital Policies and Procedures and/or as determined by Tsepong’ Audit requirements:
• Responsible to all patients, customers and visitors needs within the professional and legislative boundaries
• Responsible for the preparation of the reception area for each working day, and have all front desk activities fully operation at the start of business hours.
• Assists patients to accurately complete appropriate forms and documents for the required information
• Captures admission and discharge information of patients in a professional, friendly and timeous manner, focusing on patient and visitor’s needs
• Collects payments according to protocols and prepare financial registers daily, accountable for receipting functions as per policy
• Handle and manage the continuous flow of information between doctor’s rooms, patient, medical schemes and other service providers
• Maintains administrative records to the system and report statistics when required
• General administrative duties as will be required from time to time
• Keep patient register up to date
• Discharge of patients files
QUALIFICATIONS AND EXPERIENCE
• A minimum qualification of C.O.S.C preferable
• Any relevant tertiary education will be added advantage
• Experience in Customer Care
• Communication skills
• Receptionist experience, preferable in a hospital environment is an advantage
• Computer literacy specifically in Microsoft Office
• SAP experience will be an advantage
• Accurate data-entry skills (35WPM typing speed minimum requirement)
• Excellent communication skills (articulate well spoken)
• Knowledge of billing procedure is an added advantage
HOW TO APPLY?
• Interested candidates who meet the above criteria are requested to hand deliver their Application letter, CV, Certified copy of passport, Certified copies of certificates and transcripts, to the Security Main Gate at Queen Mamohato Memorial Hospital -Botsabelo, on or before 22 July 2019 before 12h00
NB: Only shortlisted candidates will be contacted