Receptionist Vacancy
Organisation: Mission Aviation Fellowship (MAF)
Position: Receptionist
Location: Maseru, Lesotho
Department: Base Operations
Reports To: Base Operations Manager
Employment Type: Not specified
Closing Date: Thursday, 12 November 2026
About Mission Aviation Fellowship
Mission Aviation Fellowship (MAF) is a Christian nonprofit organisation founded in 1945. It seeks to see isolated people changed by the love of Christ.
MAF operates globally, with its headquarters located in Idaho, USA. Its core values are:
- We follow Jesus.
- We serve together.
- We commit to a high standard.
- We value each other.
The Receptionist position is a vital part of serving together to bring help, hope, and healing through aviation. MAF has been serving Lesotho since 1980.
Role Purpose
The Receptionist is responsible for providing a professional and welcoming first point of contact for visitors, clients, and staff.
The role involves managing the reception area, handling telephone calls and correspondence, assisting visitors, and providing general administrative support.
Key Responsibilities
- Welcome and assist visitors, clients, and guests in a professional and courteous manner.
- Answer, screen, and direct incoming telephone calls.
- Receive and respond to emails and general enquiries.
- Maintain an organised and professional reception area.
- Manage visitor registration and maintain visitor records.
- Receive, sort, and distribute incoming mail and deliveries.
- Schedule and coordinate appointments and meetings where required.
- Provide general administrative and clerical support to MAF staff and management.
- Maintain accurate records, files, and documents.
- Assist with photocopying, scanning, printing, filing, and data entry.
- Monitor office supplies and notify the relevant person when replenishment is required.
- Maintain confidentiality of company, client, and staff information.
- Handle basic enquiries and direct matters to the appropriate department or staff member.
- Perform any other reasonable duties assigned by management.
Requirements and Qualifications
- A Certificate, Diploma, or equivalent qualification in Administration, Business Management, or a related field is an advantage.
- Previous experience in reception, customer service, or office administration is preferred.
- Good verbal and written communication skills.
- Good telephone etiquette and customer service skills.
- Basic computer literacy, including Microsoft Office.
- Strong organisational and time-management skills.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- A committed follower of Christ who strives to demonstrate integrity, humility, compassion, and excellence in both personal and professional life.
Work Environment and Travel
- This is an office-based role.
- Moderate domestic travel within Lesotho and infrequent international travel may be required.
- A valid driver’s licence is required.
How to Apply
Candidates who meet the requirements and share MAF’s Christian values are invited to submit the following:
- Curriculum Vitae (CV).
- Certified copies of educational certificates.
- Cover letter expressing their interest in the position and alignment with MAF’s mission.
Applications should be sent to: [email protected]
Closing Date: Thursday, 12 November 2026.
Additional Information
Mission Aviation Fellowship is an equal opportunity employer and is committed to safeguarding, integrity, and building a diverse, Christ-centred workforce.