APPLICATIONS ARE INVITED FROM SUITABLY QUALIFIED LOCAL CANDIDATES FOR THE FOLLOWING VACANT POSITIONS TENABLE AT NORTH REGION HIGH COURT IN LERIBE:
JOB TITLE : RECEPTIONIST
GRADE : C
RESPONSIBLE : ADMINISTRATION ASSISTANT
JOB SUMMARY
The incumbent is responsible for providing excellent customer service assistance and coordinating internal and external communication by operating a telephone switchboard.
- CUSTOMER SERVICE ASSISTANCE
1.1 Serves visitors/clients by greeting, welcoming, and directing them appropriately.
1.2 Notifies court personnel of visitor arrival.
1.3 Responds to visitors’ questions in a warm and friendly manner or refer their inquiries to the relevant office.
1.4 Maintains security by following set procedures and ensuring that visitors are registered in the logbook.
1.5 Maintains reception area and all common areas in a clean and tidy manner at all times - OPERATES A TELEPHONE SWITCHBOARD
2.1 Answer and direct phone calls in a polite and friendly manner.
2.2 Keeps detailed and accurate records of calls received and out-going.
2.3 Keeps record of messages received during officers’ period of short
absence from work including those that may be delivered while they are away on leave.
2.4 Reports any telephone faults to the supplier
3.0 QUALIFICATIONS
C.O.S.0 with pass in English and Sesotho subjects
KNOWLEDGE AND SKILLS
• Speak and write both English and Sesotho fluently;
• Always listen and be willing to help people with respect;
• Good communication skills.
Applications on relevant forms of GP. 104 for serving officers and GP. 103 for job seekers accompanied by certified copies of educational Certificates, transcripts, C.V’s etc should be hand delivered to Human Resources Division High Court:
Not later than 27th August, 2021