LAND ADMINISTRATIVE AUTHORITY
Job Title: RECEPTIONIST
Job Scope: The incumbent reports to the Customer Service Manager and serves visitors by greeting, welcoming, and directing them appropriately and notifies the LAA Staff of visitor arrival.
Specific Duties and Responsibilities:
• Welcomes LAA clients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Maintains security by following procedures of giving instructions.
• Maintains safe and clean reception area by complying with procedures, rules and regulations
• Maintains continuity among LAA Staff by documenting and communicating actions, irregularities, and continuing needs.
• Receives all incoming mails and directs it appropriately
KEY RESULTS AREAS
• Provide courteous and correct information to LAA visitors in person or on the telephone.
• Show respect and politely assist the visitors
• Excellent telephone etiquette
• Cooperative and pays attention to details
instructions
QUALIFICATIONS AND KNOWLEDGE
• Must have passed C.O.S.C or preferably Diploma in Office Administration or Business Management
• Knowledge of office Administration Procedures
EXPERIENCE
• At least two (2) years of experience in a receptionist position in an operational land Administration office
Application Submission
All applications must be accompanied by a fully completed application form, a detailed CV with the names and contacts of 3 referees and cover letter.
Requests for further information and completed application forms may be emailed to [email protected], No hand deliveries. Email subject line should clearly state the position applied for. Applications must be received on or before Friday, 15th December 2023. All shortlisted applicants will be informed as to the status of their applications (please provide an email address for this purpose). Applicants who do not hear from the Authority by 05th January 2024 may assume that their de a fully completed application form, a detailed CV with the names and contact details for three referees, and a covering letter.
Applications forms may be downloaded from the Authority’s website www.laa.org.ls. and be filled accordingly.